Director, Process Modernization

Director, Process Modernization AutoZone - 3.4 Memphis, TN Job Details Full-time 1 hour ago Benefits Store discount Employee stock purchase plan Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Qualifications Cross-functional collaboration Full Job Description The Director, Process Modernization is responsible for leading enterprise-wide, cross-functional initiatives that drive improved execution, operational efficiency, and measurable business outcomes. This role provides disciplined project and program management leadership for complex initiatives that span multiple functions, ensuring strategic priorities are translated into executable plans and delivered with rigor, transparency, and accountability. The Director serves as a central leader for strategic programs, partnering with senior leaders to structure initiatives, manage interdependencies, mitigate risks, and ensure benefits realization through sustainable process improvements. This role serves as a key strategic partner to Finance, Operations, Supply Chain, and other business unit leadership, proactively identifying, prioritizing, and executing opportunities for process redesign and process efficiency across the enterprise. The Director acts as a trusted advisor to senior leaders for complex, high-impact initiatives and guiding functional partners through disciplined, data-driven decision making. This position is accountable for delivering results through effective change leadership, cross-functional collaboration, and continuous improvement that support AutoZone's evolving business needs. The position reports to senior finance leadership. Coordinate an annual assessment process to identify and prioritize processes with opportunity for cost savings. Own and run cross-departmental projects from scoping through completion, including timelines, budgets, staffing, and status reporting. Work directly with senior leaders in Finance, Operations, Supply Chain, and other business units to map existing processes, identify slow, redundant, or error-prone inefficiencies. Coordinate efforts in collaboration with the functional areas to redesign processes or subprocesses and develop action plans for implementation. Develop project plans that clearly define what will be done, by whom, with appropriate timelines for completion. Track progress and proactively flag risks Lead change management efforts: help teams understand why processes are changing and support them through the transition to drive stakeholder engagement. Cultivate a reputation as a "value-add" business partner to help avoid barriers to process redesign Design performance measurement criteria, monitor performance, and report outcomes Responsible for routine updates to the Executive Committee and Board of Directors Perform additional duties and special projects as assigned by executive leadership Lead a cross-functional team of AutoZoners, some of whom are permanent members of the Process Modernization team and some who are on a rotational assignment for a specific project Bachelor's degree (B.A./B.S.) or equivalent combination of education and experience required. MBA or other advanced degree preferred. 10+ years of progressive experience in retail operations and/or process improvement or project management roles. 5+ years of leadership experience, including leading teams through change and transformation initiatives. Proven expertise in leading process re-design and/or project management roles. Experience partnering with Finance, Operations, Legal, and functional leaders to support enterprise-wide initiatives. Experience in a Fortune 500 company or similarly complex, multi-location organization preferred. Exposure to Six Sigma methodologies is preferred. Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. Benefits at AutoZone AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. All AutoZoners (Full-Time and Part-Time): Competitive pay Unrivaled company culture Medical, dental and vision plans Exclusive discounts and perks, including an AutoZone in-store discount 401(k) with company match and Stock Purchase Plan AutoZoners Living Well Program for free mental health support Opportunities for career growth Additional Benefits for

Full-Time AutoZoners:

Paid time off Life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.

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Online Application:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.