Health - 3.5 Nashville, TN Job Details Full-time $5,647 - $9,005 a month 22 hours ago Qualifications Maternal and child health nutrition program support Optimizing workflow processes Public health program planning Staff supervision Performance improvement leadership Program management Team supervision Writing skills Coaching Welfare eligibility determination Social service program staff supervision English Nutrition Public Administration Team development Driver's License Policy & process development Bachelor's degree Public Health Decision making Quality compliance management Human resources Data interpretation Leading team collaboration initiatives Interdisciplinary policy and procedure development Document quality checks Social service program compliance monitoring Process improvement planning 1 year Implementation of strategic initiatives Full Job Description Job Information State of Tennessee Job Information Opening Date/Time 06/16/2026 12:00AM Central Time Closing Date/Time 06/29/2026 11:59PM Central Time Salary (Monthly) $5,647.00 - $9,005.00 Salary (Annually) $67,764.00 - $108,060.00 Job Type Full-Time City, State Location Nashville, TN Department Health
LOCATION OF
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POSITION
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TO BE FILLED
DEPARTMENT
OF HEALTH, DAVIDSON COUNTY
Advanced degree in Nutrition, Public Health, Public Administration, or related field. Experience in large-scale program administration or policy development. Strong knowledge of supplemental nutrition programs (e.g., WIC). Experience with program monitoring, compliance systems, and policy implementation. Demonstrated ability to lead cross-functional strategy initiatives. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Qualifications Education and Experience:
Graduation from an accredited college or university with a bachelor's degree and experience equivalent to substantial (five or more years of) full-time increasingly responsible professional health program work including, at least two years of full-time supervisory work or statewide program oversite. Substitution of Education for
Experience:
Additional graduate coursework in a business or health related field may be substituted, on a year-for-year basis, for one year of the required nonsupervisory experience. Substitution of Experience for
Education:
Additional qualifying professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.
Necessary Special Qualifications:
A valid motor vehicle operator's license may be required. Overview The Nutrition Quality Services Manager will provide statewide leadership in the development, alignment, and implementation of administrative and operational systems that support supplemental nutrition programs. This position places a primary focus on strengthening clerical and administrative functions such as intake processes, categorical eligibility determination, documentation requirements, and certification processes to ensure accuracy, efficiency, and compliance statewide. While nutrition- specific policy and planning remain key responsibilities, this role functions primarily at a systems, operational, and policy administration level. The Manager advances a cohesive statewide administrative services strategy, oversees monitoring systems, and ensures consistency and integrity in program operations. The position reports to the Nutrition and Breastfeeding Director, who maintains oversight of nutrition and breastfeeding service content and special grant management. Responsibilities Identify and describe process improvements to increase efficiency, accuracy, and accountability in clerical and administrative functions. Lead development, updates, and implementation of statewide administrative and operational policies and procedures to include intake, eligibility determination, documentation review, and benefit issuance workflows. Oversee the statewide program monitoring framework, including monitoring tools, protocols, and performance standards related to administrative accuracy, eligibility documentation, and compliance. Collaborate with Director of Nutrition and Breastfeeding to analyze monitoring data and identify trends, risks, and opportunities for program improvement. Supervise assigned staff within the nutrition services team, providing direction, coaching, and performance evaluation. Competencies (KSA's)
English Language Personnel and Human Resources Customer and Personal Service Administration and Management Skills:
Speaking Critical Thinking Judgment and Decision Making Programming Troubleshooting Abilities:
Deductive Reasoning Inductive Reasoning Written Comprehension Tools & Equipment Computer Phone Other Standard Office Equipment TN Driver Standards State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications: A valid driver's license For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations. Please include your Driver's License Information under the Licenses and Certifications section of your application. •Agencies may allow an exception based on other factors.
