Program Manager

Position Description Title:

HCV Program Administrator Supervisor:

Executive Director and Deputy Director

DUTIES AND RESPONSIBILITIES

Oversees day-to-day operations for eligibility determination, as well as annual and interim re-certification for HCV residents. Position is also responsible for rent calculation and changes in personal income, verifying information for accuracy, schedule appointments, communicate/correspond with residents and property owners, and negotiate rental payments with property owners for HCV participants. HCV Manager is responsible for ensuring that inspections are completed in a timely manner and in accordance with Housing Quality Standards (HQS)/NSPIRE-V as outlined in the 24 Code of Federal Regulations (CFR). Respond to complaints from applicants, tenants and landlords. Investigate and resolve complaints as appropriate. Represent the department with outside organizations, to solicit potential applicants and landlords, resolve complaints, etc. Process all landlord payments ensuring accuracy and compliance. . Perform additional duties as assigned (Grant writing, Managing budget, PIC/HIP & VMS submissions, etc.)

MINIMUM QUALIFICATIONS

An Associates degree in an area such as Public Administration, Community Planning, Urban Studies, Business Administration, etc.; or an equivalent combination of education and related working experience. Demonstrated experience working in a high call volume and production environment with high performance guidelines and stringent deadlines. Strong written and verbal communication skills. Demonstrated skill in using computerized business applications, such as Word, Excel, etc. The ability to quickly learn the regulations and policies that govern the Housing Choice Voucher Program, especially admissions and occupancy.

PREFERRED QUALIFICATIONS

: Successful work experience in an assisted housing program, especially the Housing Choice Voucher program.

Equipment Used:

Personal computer, calculator, copier, fax machine, telephone and other basic office equipment.

Physical Requirements:

Must be able to work in a normal office environment, visit inspection sites including climbing stairs, use a keyboard and view a computer screen.

Training Requirements:

Must be able to pass essential certifications with one year of hire: 1. HCV Eligibility & Occupancy Certification 2. HCV Housing Quality Standards (HQS)/NSPIRE-V Certification 3. HCV Financial Management Certification (by end of second year)

Other:

The incumbent must possess and maintain a valid driver's license in state of residence, and maintain an insurable driving record under the terms and conditions of the BHA auto liability policy. Salary will depend on experience.

Job Type:

Full-time Benefits:

Dental insurance Health insurance Paid time off Retirement plan

Education:

Associate (Preferred)

License/Certification:

drivers license (Required)

Work Location:

In person