Collection Program Coordinator

Collection Program Coordinator BioBridge Global•2.6 San Antonio, TX Job Details Full-time $27•$33 an hour 9 hours ago Qualifications Labeling Driver's License Collecting samples for laboratory testing Surgical instruments Root cause analysis

Full Job Description Job Title:

Collection Program Coordinator Revision:

0001

Job Code:

700183

Shift:

Monday•Thursday (6 AM•4PM)

FLSA:

OT Eligible Hybrid? N Dept.:

Birth Tissue Collections Business Unit:

STB&T CPF

Level:

P1 General Summary Responsible to perform and assist coordination of all operational aspects of the Cord Blood and Birth Tissue Collection in hospitals. Ensure all collection and labeling procedures are performed in compliance with prescribed regulations. Maintain competency to include training and the performance of high complexity procedures. Commit to and abide by the character of BioBridge Global's Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise. Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes. It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards. Major Duties and Responsibilities Essential Tasks Coordinate the process for cord blood and / or birth tissue collections with hospitals, physicians, and Labor and Delivery staff. Review paperwork related to collection. Participate, as needed, in the cord blood collection and / or birth tissue collection and perform handling/labeling in accordance with procedures. Redact paperwork prior to submitting to client. Utilize the data management system. Maintain adequate level of disposable supplies through request for purchase of additional supplies. Perform informed consent and medical/social history with all donors and ensure compliance of all established guidelines/standards. Monitor and evaluate incoming samples for processing and ensure that integrity of the sample is maintained (i.e. temperature, timing, etc.). Evaluate results/reports in timely manner, ensure accuracy, and recognize/resolve unusual and/or highly complex problems. Participate in the distribution/transfer/release of Umbilical Cord and / or Birth Tissue Collections. Maintain annual training competencies for cord blood and birth tissue collections. Assist with the development of cord blood and birth tissue procedures according to the AATB, AABB, FACHT, ISO, FDA, and GMP standards. Validate all procedures performed thus providing for the safety and efficacy of products to include preventative maintenance. Maintain a close working relationship with the appropriate management keeping him/her informed on issues pertaining to CBU and birth tissue collections. Performs other duties as assigned. Non-Essential Tasks Run departmental errands as directed. Education Requires an Associate Degree and/or a Nursing License from an accredited college or university in a specialized area. The required major is Science, Medical, Healthcare and/or related discipline. Prefer a Bachelor's Degree from an accredited college or university. Licenses and/or Certifications Valid United States Driver's License Texas Licensed Vocational Nurse (LVN) preferred Experience No prior specific work experience required. Prefer healthcare or medical experience. Knowledge Must be competent in all aspects of collection and labeling procedures for procurement of cord blood and birth tissues following a live birth. Must recognize unusual responses/reactions or difficulties encountered in all phases of collection. Must obtain a working knowledge of regulatory/quality requirements and perform within all Standard Operating Procedures (SOPs) and policies. Skills Must have strong manual dexterity and technical abilities in the use of surgical equipment. Must be prepared to identify root causes of problems and select the best course of action when circumstances require. Must be capable of operating motor vehicles in all types of weather conditions. Must have excellent written and oral communication skills. Abilities Must be able to keep information confidential. Must be neat in appearance and well groomed. Must be professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.