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Program Coordinator

Job

Robert Half

San Antonio, TX (In Person)

Full-Time

Posted 3 days ago (Updated 22 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Our client is looking for a Program Coordinator to support a transportation initiative serving residents in San Antonio, Texas. This Long-term Contract position focuses on participant enrollment, trip coordination, and accurate documentation to help the program run smoothly and meet reporting expectations. The ideal candidate is organized, service-oriented, and comfortable managing scheduling details, resident communication, and Excel-based tracking in a healthcare-related environment.
Responsibilities:
  • Guide eligible residents through the transportation program intake process, explain service options, and collect required documentation for enrollment.
  • Coordinate rides with transportation vendors by arranging schedules, confirming trip details, and making updates when plans change.
  • Monitor daily transportation activity to address delays, cancellations, or service concerns and help ensure riders receive timely support.
  • Maintain ongoing communication with participants by answering inbound calls, confirming pick-up information, and responding to questions about scheduled travel.
  • Record trip details in Excel, including rider information, travel dates, mileage, purpose of travel, and related costs with a high level of accuracy.
  • Prepare recurring reports that summarize program usage, service activity, and key metrics needed for grant oversight and performance review.
  • Review transportation records for missing information, inconsistencies, or trends and take corrective action to keep data reliable.
  • Organize electronic and hard-copy files to support audits, documentation standards, and administrative follow-up tied to grant-funded services.
  • Assist with written summaries, supporting documentation, and program metrics required for compliance reporting and internal coordination.