Program Specialist 1 - CHW - 1792

Program Specialist 1

• CHW•1792 3.

8 3.8 out of 5 stars 116 West G Avenue, Temple, TX 76504 $20.09 an hour

• Full-time

CENTRAL COUNTIES CENTER FOR MENTAL 43

reviews $20.09 an hour

• Full-time Minimum Starting Hourly Rate:

  $20.09 Maximum Starting Hourly Rate
• Dependent on Qualifications Benefits Health Dental Vision Life Insurance Generous Paid Time Off
• 7.

69 hrs. per pay period 10 Observed Company Paid Holidays 8 Hours Annual Volunteer Time Off Retirement Plan w/ 6% Employer Contribution Employee Assistance Program This is a grant funded position, and employment is contingent upon continued funding

GENERAL DESCRIPTION

This grant-funded position provides community based outreach, engagement, education, and referral services to individuals experiencing substance use, mental health, and related health challenges. Services are delivered in non-traditional settings to reduce barriers to care and improve access to treatment and support services. This position includes a focus on engaging youth and adults, particularly those at risk of or impacted by substance use, behavioral health challenges, homelessness, or justice system involvement. Employment is contingent upon continued grant funding.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides mobile outreach, engagement, and referrals using a trauma-informed, "no-shame" approach for mental health, substance use, and medical services Delivers services in community settings (homes, shelters, schools, and other public locations) Distributes harm reduction materials (e.g., Narcan, hygiene kits, safe sex kits) and provides age-appropriate education on substance use, harm reduction, and healthy lifestyle choices Connects individuals to mental health, substance use, medical, and community resources, and supports engagement in services Establishes and maintains relationships with individuals, families, and community partners to reduce barriers to care and improve access to services Coordinates with CCS staff and supports individuals during intake and referral processes Maintains and updates community resource lists Tracks outreach activities and outcomes in accordance with grant requirements Documents outreach activities and service delivery in a timely and accurate manner Participates in team based outreach in accordance with safety protocols Maintains compliance with all required training and Center policies Markets program services to community organizations and stakeholders Performs other related duties as assigned

PERFORMANCE EXPECTATIONS

Complete documentation within 24-48 hours of service delivery Maintain assigned outreach and engagement targets Participate in regular team meetings and case coordination Demonstrate consistent follow through on referrals and service connections

SAFETY REQUIREMENTS

Follow all Center safety protocols for field based outreach Utilize de-escalation and crisis intervention techniques Maintain situational awareness in clinic and community environments

GENERAL QUALIFICATIONS

Experience/Education Bachelor's degree in social work, psychology, public health, criminal justice, or related field Experience working with high-risk or underserved populations preferred Knowledge/Skills/Abilities Knowledge of behavioral health systems, substance use disorders, and harm reduction practices Experience working with youth or young adults in community or behavioral health settings preferred Ability to coordinate with multiple systems (healthcare providers, community agencies, etc.) Ability to manage documentation and reporting requirements Relationship skills Strong communication and interpersonal skills Ability to work cooperatively as a team member and maintain effective, respectful working relationships Ability to maintain accurate records and follow established documentation procedures Commitment to trauma-informed care principles and cultural sensitivity Ability to remain flexible and organized in a changing work environment Ability to remain calm and professional in high stress situations

LICENSES AND REQUIREMENTS

Must obtain Community Health Worker (CHW) certification within 6 months of employment Please use the link below to learn more about the CHW certification.

https:

//www.dshs.texas.gov/community-health-worker-or-promotora-training-certification-program/chw-certification-renewal/chw-initial-certification Valid driver's license with acceptable driving record Ability to pass background check per Center requirements

WORK ENVIRONMENT AND FUNCTIONAL REQUIREMENTS

This position requires the ability to: Ability to drive, sit, stand, walk, bend and move throughout the community for extended periods of time. See, hear, and communicate effectively to perform job duties. Use a computer, telephone, and standard office equipment for prolonged periods. Perform repetitive tasks such as typing, filing, and data entry. Lift and/or move up to 25 pounds. Interact frequently with consumers, staff, and the public in a professional and customer focused manner. Respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically escalated behavior, in accordance with training and Center policies. Maintain sufficient mental and emotional health to meet the inherent stressors of the position. An employee is "mentally fit" when their mental state allows them to perform the essential job duties of their job safely and effectively, which includes being able to concentrate, make decisions, manage stress and maintain focus. Work in an environment with frequent interruptions and changing priorities. Perform the essential functions of the position, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA).

AT-WILL EMPLOYMENT STATEMENT

Employment with Central Counties Services is at-will. This means that either the employee or the Center may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law. Nothing in this job description or any other policy, procedure, or communication should be construed as creating a contract of employment or altering the at-will nature of employment.

EQUAL OPPORTUNITY EMPLOYER

Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.