Benefit Program Specialist IV

In everything we do we are committed to strengthening, supporting and empowering families. We believe in thinking differently and in challenging the old notions of Social Services. We prioritize customer service, family empowerment, modernization and continuous learning. In our agency, ideas matter - people matter. If you want to be part of an organization that emphasizes the Services in Social Services, if you want a vocation not just a job - share your passion with us and put in your application today.

APPLICANTS MUST APPLY AT

: https://evqk.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/5683/?utm_medium=jobshare&utm_source=External+Job+Share Core responsibilities

Audit and Compliance:

Reviewing case files, beneficiary applications, and client interactions to verify they meet established standards and regulations.

Case Review:

Inspecting client eligibility determinations for programs like Medicaid to detect and correct discrepancies.

Process Improvement:

Analyzing data to identify areas for improvement in service delivery and implementing new procedures or revisions to existing ones.

Reporting:

Preparing detailed reports on quality control findings, non-conformities, and recommendations for corrective actions to upper management and stakeholders.

Training & Mentoring:

Providing guidance and training to social workers and case managers on compliance best practices and correct procedures.

Investigating Non-Conformity:

Following up on errors to trace their root cause and implementing corrective actions to prevent recurrence.

Job Type:

Full-time Pay:

$60,814.00 - $65,544.00 per year Application Question(s): Do you have any experience with the Virginia Case Management system?

Work Location:

In person