Job Description
Program Manager (contract) Microsoft - 4.2 Redmond, WA Job Details Contract $61 - $69 an hour 23 hours ago Benefits Health savings account AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Family leave Parental leave Employee assistance program Vision insurance Life insurance Qualifications Data visualization software proficiency Contractor management Business intelligence report generation Contract performance monitoring Business intelligence tools Vendor performance evaluation Industry trends Issue tracking Vendor performance improvement Vendor relationship management Managing projects Cross-functional collaboration Escalation handling Cross-functional team management Project stakeholder communication Cross-functional communication Full Job Description Program Manager (Contract) Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.
Summary:
This is a dynamic and multifaceted operational role that blends program execution with business management to support a fast-paced, high-impact gaming and entertainment ecosystem. The position is responsible for monitoring, tracking, and reporting on operational delivery while providing financial insights across process planning and performance management. The ideal candidate will bring a strong foundation in end-to-end program ownership, third-party vendor management, and cross-functional collaboration, with the ability to navigate ambiguity and establish scalable structure. This role requires someone who can independently drive complex, multi-workstream programs from day one, communicate effectively with senior stakeholders, and contribute meaningfully to operational excellence through data-driven decision-making and continuous process improvement. Job Responsibilities:
Monitor dashboards and status reports to assess program health, identify blockers, and prioritize daily actions Triage incoming requests from third-party partners and internal stakeholders to ensure timely resolution Facilitate stand-ups and working sessions with cross-functional teams including engineering, supply chain, quality, and partner management to drive alignment on deliverables, timelines, and dependencies Track and communicate program milestones, risks, and escalations to appropriate stakeholders Update program documentation, drive action items to closure, and maintain stakeholder visibility into progress and blockers Coordinate issue resolution across teams in response to ad-hoc partner inquiries Maintain program artifacts including schedules, RACI matrices, and decision logs Prepare materials for leadership reviews and executive-level reporting Interface with clients on technical and business issues from project initiation through delivery Drive program and project schedules and produce regular status reports Create and review functional specifications used as decision-making tools for product or service implementation Provide Product Managers and Product Unit Managers with technical and analytical information Organize cross-functional activities to ensure programs are completed on schedule and within budget constraints Provide financial insights to support process planning and performance management Requirements:
Minimum of 5 years of program or project management experience, with demonstrated ability to run complex programs independently from day one Minimum of 3 years of experience in third-party or vendor operations management, including managing external partners, SLAs, and performance frameworks Experience in operations, supply chain, or hardware and device environments preferred Background working within or alongside Microsoft or Xbox ecosystems is highly desirable Bachelor's degree in Business, Operations Management, Engineering, or a related field preferred PMP or PgMP certification is a plus Proven ability to independently manage complex, multi-workstream programs with cross-functional dependencies Experience managing third-party vendors including SLA oversight, performance tracking, and escalation frameworks Strong cross-functional communication and ability to influence senior stakeholders Proficiency in data and reporting platforms such as Excel and Power BI Experience with project and work management tools such as Azure DevOps Ability to navigate ambiguity while establishing structure and scalable operational frameworks KPI development and tracking to support performance management Familiarity with AI technologies and current industry trends Knowledge of outsourced operations, BPO models, or staff augmentation delivery models Familiarity with gaming, consumer electronics, or device manufacturing environments is a strong advantage Additional Details:
Location:
Redmond, WA (Onsite) Duration:
7 months Pay Range•: $61 - $69 Weekly Schedule:
40 hours Job Status:
Non-Exempt Application Deadline:
Apply within 72 hours of the posting date to ensure consideration. This role is eligible for the following benefits: Medical, dental & vision Hospital plans 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) Company paid short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Employee Assistance Program Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave Benefits are subject to change and may be subject to specific elections, plan, or program terms. AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you require a reasonable accommodation related to the application or interview process due to a disability, please email . This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law. Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us. We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
