Program Support Specialist

PROGRAM SUPPORT SPECIALIST

Rock Valley Community Programs provides transitional and supportive housing, addiction and mental health treatment services to adults in the Rock County area. We provide these services to homeless male veterans; clients connected to the criminal justice system and outpatient care to anyone needing assistance with addiction and/or mental health treatment.

Position:

Our Program Support Specialists are responsible for maintaining safety, accountability, and order within our Residential Reentry Program (RRP), supporting approximately 125 residents from the Wisconsin Department of Correction, Federal Bureau of Prisons and U.S. Probation.

Shift:

7am-7pm rotating schedule.

Example:

Week 1: 4 days, Week 2: 3 days

Pay:

Starting $18.50 + $2.00 premium for weekend hours worked.

Key Responsibilities:

Monitor residents through counts, facility walkthroughs and monitoring CCTV and GPS tracking. Administer urinalysis and breathalyzer (UA/BA) testing Respond to crises and execute emergency protocols Dispense and record medications accurately (CBRF Certification) Maintain recordkeeping (daily logs, check in and checkouts) Facilitate intake processes and client orientations Transport residents as needed using agency vehicles

Qualifications:

Strong judgment, problem-solving, and communication skills Ability to remain calm in high-pressure situations Working knowledge of computers, or willingness to learn Prior experience in corrections, human services, or security is a plus Must be able to sit, stand and walk for extended periods of time Occasionally lift/move up to 25 pounds. Valid driver's license and clean driving record Must complete TB test, and drug screening (on-site). Completion of CPR, First Aid, CBRF Fire Safety, and Choking training within 90 days Employment is contingent upon passing a state and federal background check.

Benefits:

Health/Dental/Vision Insurance 1st of the month after date of hire

Company Paid:

Short and Long-Term Disability Life Insurance Paid Time Off:

Vacation, PTO and Sick Time Retirement Savings Programs Opportunities for growth and advancement Paid training and certifications Rock Valley Community Programs, Inc is an Equal Opportunity/Affirmative Action Employer. EOE/M/F/Vet/Disabled