Waiting List Specialist

Waiting List Specialist System One - 3.5 Wauwatosa, WI Job Details Temp-to-hire $21.64 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Project reporting Customer communication Microsoft Excel Housing and Urban Development (HUD) regulations Word embeddings Desktop applications Section 8 Productivity software Business operations Housing assistance programs

Full Job Description Job Title:

Waiting List Specialist Location:

Milwaukee, WI Type:

Contract-to-Hire Compensation:

$21.64/hour

Contractor Work Model:

Onsite Hours:

Monday-Friday, 8:00 AM - 5:00 PM CST Responsibilities Manage the day-to-day operations of Housing Choice Voucher waitlists, ensuring accuracy and compliance Coordinate the opening, closing, updating, and purging of waitlists as needed Supervise Waitlist Clerk(s) and oversee related functions Serve as a primary point of contact for applicants, property owners, and general inquiries Communicate program rules and requirements clearly to diverse populations Maintain accurate documentation and records of all waitlist activities Assist in developing and updating policies and procedures related to waitlist management Create and maintain Project-Based Voucher (PBV) waitlists as required Coordinate SharePoint access and activities with IT and management teams Review HUD notices and Federal Register updates, advising on program impacts Prepare weekly and monthly reports on waitlist activity and status Support departmental operations and perform additional duties as assigned Requirements Working knowledge of Housing Choice Voucher (HCV) Program policies and HUD regulations Strong written communication skills with the ability to prepare clear documentation Proficiency in Microsoft Office (Word, Excel, and related applications) Ability to explain program requirements effectively to diverse audiences Experience managing ongoing processes and preparing regular reports Excellent verbal and interpersonal communication skills Comfortable using office equipment, computers, and related systems Associate's degree or at least two (2) years of college coursework in Business Administration, Management, or a related field, or equivalent work experience System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.