Coordinator II - Student Success Coordinator

Posting Details Come and join the Bearkat community! Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging. SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs. Posting Information This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Requisition 202600106S Title Coordinator II - Student Success Coordinator FLSA status Exempt Hiring Salary This position is a pay grade 9. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf Occupational Category Professional Department Office of the Provost Division Division of Academic Affairs Open Date 04/21/2026 Open Until Filled Yes Educational and Experience Requirement Bachelor's degree in related field. Master's degree preferred. Two years relevant experience or experience in a related field. Additional education may be considered in lieu of experience. Nature & Purpose of Position Performs moderately complex administrative support and program coordination for the Smith-Hutson Scholars. Primary Responsibilities Oversees program coordination, student development, and administrative support duties for the Smith-Hutson Scholarship Program at Sam Houston State University (SHSU). Provides 360-degree support for up to 300 scholars. Plans, organizes, and coordinates the day-to-day strategic operations for the Smith-Hutson Scholarship Program. Assists with complex managerial work providing direction and guidance in strategic operations and planning for the Smith-Hutson Scholarship Program. Plans and coordinates outreach programs to raise awareness of the program and organizes engaging programming and events for scholars and program alumni. Coordinates project activities with professional and managerial staff in university departments and divisions, other state agencies, governmental jurisdictions, or private sector partners and contractors. Develops and implements techniques for evaluating student success programs. Oversees programs focusing on continuous process improvement. Prepares and reviews reports on the effectiveness of program activities. Assists with the preparation and oversight of standard operating procedures, training, operational manuals, and other regulatory documents. Oversees schedules, priorities, and standards for achieving goals. Assists in the preparation of operational policies, personnel processing, purchasing, and departmental budgets. Prepares reports and maintains adequate records to monitor academic progress of scholars. Creates, revises, and distributes routine correspondence to departments both internal and external to the Sam Houston State University campus. Provides limited assistance to students completing SHSU financial aid, registrar, admissions, or other department forms. Plans, schedules, and supervises the work of student employees. Manages Smith-Hutson Scholars website and social media accounts. Performs other related duties as assigned. Other Specifications Employee may be required to work outside of traditional

M-F, 8-5

working hours to support program requirements. In this position, students regularly contact the incumbent outside of normal M-F, 8:00am - 5:00pm working hours. Immediate responses are appropriate in many cases and cannot wait until the next business day. Important contacts with other professional and managerial staff in other departments and divisions, university administrators and executives, state and federal agencies, and outside vendors. Ability to interpret and apply complex directives and policies to multiple functional areas. Full Time Part Time Full Time Position Number 3N5068 Quicklink https://shsu.peopleadmin.com/postings/46971 EEO Statement EEO Statement Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215. Annual Security and Fire Safety Report