Social Services Program Specialist

Social Services Program Specialist Salary $52,575.00 - $87,625.00 Annually Location Statewide, WV Job Type Full-Time Job Number

BSS26OPP018

Department Human Services Division Bureau for Social Services - Central Office Opening Date 03/12/2026 Closing Date 3/18/2026 11:59 PM Eastern Description Benefits General Description Under general supervision of the Senior Program Manager of the Division of Regulatory Management within the Bureau for Social Services, this Social Services Program Specialist will collect and evaluate data in the areas of provider outcome measures, CPS/IIU intake and investigation trends, trends in out-of-home child abuse/neglect and maltreatment findings. This position interprets policy and state and federal legislation and makes recommendations on outcome measures for provider agreements. This position analyzes data and data trends in out-of-home child abuse/neglect investigations and makes recommendations to improve the health, safety, and well-being of children. This position will prepare and submit reports relating to data in all areas of assignment. This position will recommend and direct enhancements in the development of residential placements, provider agreements, child specific contracts and placement processes. Work includes developing and maintaining productive collaborative work relationships with providers, stakeholders, and BSS caseworkers. May assist with licensing and out-of-state data and reviews. Applicants must possess a valid WV driver's license, and reliable transportation. Travel may be required. Successful completion of a background check is required for employment. Preference may be given to candidates with demonstrated experience in child welfare and/or social services.

Please note:

Applicants hired into this classification must obtain licensure as a Social Worker from the West Virginia Board of Social Work within a timeframe set by the appointing agency. Until licensure is obtained, they may not perform duties that require a licensed social worker under state law or Board regulation.

Posting Number:

BSS26OPP018

Counties of work:

Statewide Position Number:

0511P01164 Example of Duties and Responsibilities Collect and analyze data from a variety of internal and external sources and division programs. Compile comprehensive reports regarding provider outcomes, IIU investigations, out-of-home maltreatment findings, residential placements, out-of-state providers, and critical incidents. Develop a method for organizing and maintaining data that will be readily available. Research and understand national trends in child maltreatment findings, out-of-home child maltreatment findings and other research as assigned. Evaluate and monitor trends in provider's performance data to determine necessity for amendments of provider agreements. May assist and/or provide input into the formulation, development, and/or revision of operating policies, procedures, and strategies for the organization, as appropriate. Performs miscellaneous job-related duties as assigned.

Minimum Qualifications Education:

Bachelor's degree from an accredited college or university.

Experience:

Three (3) years full-time or equivalent part-time experience in an area related to social work, social services, or child welfare.

Internal Applicants Only:

Two (2) years of full-time or equivalent part-time experience in Bureau for Social Services' Field Operations or Field Support positions may substitute for the required education and experience.

Substitution Information:

Additional education and experience may be substituted based on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart. About the Organization The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community. Discover the amazing benefits awaiting you if employed by the State of West Virginia. With approximately 10 hours of annual leave and 12 hours of sick leave accruing monthly, your time off is secure and grows with your tenure. Ensure your health with comprehensive coverage including health, dental, and vision plans . Plan for the future with confidence through our retirement and life insurance options. Take advantage of programs like Public Service Loan Forgiveness and tuition assistance. West Virginia offers more than just a job—it's a commitment to your well-being and future. Part-time permanent employees who work an average of 30 or more hours per week over the course of a year, are eligible to receive benefits. Temporary employees who work 30 hours or more are eligible for insurance benefits only. Employer Office of Shared Administration (WV) Address 500 Summers St Charleston, West Virginia, 25301 Website https://dhhr.wv.gov/Pages/default.aspx