Project Manager - Surgical Services

Surgical Services encompasses the multidisciplinary teams and operations that support the full perioperative continuum, including pre-operative preparation, operating room (OR) care, post-anesthesia recovery (PACU), sterile processing (CSPD), and surgical/procedural support services. This department partners closely with surgeons, anesthesia, nursing, and support teams to deliver safe, efficient, and high-quality surgical care. Within Surgical Services, the Project Manager will play a critical role in advancing strategic and operational initiatives that improve access, efficiency, and care delivery across the perioperative environment. This includes leading and coordinating projects related to OR optimization, surgical scheduling and throughput, clinical workflow improvements, implementation of new technologies and surgical innovation, and capital or infrastructure efforts impacting surgical spaces. The Project Manager will work in a highly collaborative, matrixed environment—engaging clinical, operational, and administrative stakeholders—to ensure projects are effectively executed from planning through implementation. Success in this role requires the ability to translate complex perioperative needs into structured project plans, drive alignment across teams, and deliver measurable improvements in surgical performance, patient experience, and resource utilization. The Project Manager (PM) works independently assuming primary responsibility for planning, directing, coordinating and delivering project activities through the entire project life cycle (from initiation to hand off to customer) that are broad in scope. The PM is responsible to achieve project objectives and completion on time, on budget, and in conformance to Mayo Clinic project management methodologies and standards. The PM may independently lead one or multiple medium to large projects that have department or site level strategic importance. Project work has moderate to high risk and risk interdependencies, may have several interrelationships, and may have moderate to high costs associated. Responsible for managing established budget, participates in the creation and tracking of project budgets. Position requires strict adherence to budget management and guidelines of both the assigned department and the institution. Facilitates problem-solving, decision-making and change management, taking prudent actions to accomplish project objectives under minimal supervision. Calls upon experience to manage projects and is competent in the implementation of project results. Applies negotiations skills characterized by entrepreneurial thinking. Must have strong business acumen and ability to work with diverse functions and build relationships. May require matrix supervision, and evaluation of staff from other departments, divisions, and contractors/vendors. Performs additional job functions as detailed by immediate supervisor. Use and application of Agile methodologies is important to this role. May be responsible for monitoring scrum processes and meetings. May work to increase efficiency, motivate the team, and advocate for changes to ensure quality and timeliness. Leading project teams may include the following: Guide teams on Agile practices and values to implement critical projects. Remove impediments or guiding team to do so; escalating to management when appropriate. Build a trusting and safe environment where problems can be raised and resolved. Facilitate work without coercion, assigning, or dictating. Facilitate discussion, decision-making, and conflict resolution. Support and educate Product Owner, especially on creating the backlog and refining it. Bachelor's degree or Master's degree with 2 years of experience in Project Management, large scale business projects, or demonstrated experience with managing multiple priorities and initiatives.

Education preference:

project management, business administration, management. Additional Qualifications Project Management Professional (PMP) Certification preferred. Candidates should also include any certifications they have, which may include but are not necessarily limited to Certified Product Management, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, and/or Certified Scrum Professional (CSP). Internal applicants currently employed by Mayo Clinic are required to attach their three most recent performance appraisals. If less than three completed, please attach as many as are available.