Project Coordinator

We are hiring a Project Coordinator for a wonderful client in Natomas. The primary responsibility of the Project Coordinator is to provide outstanding customer care and solutions to meet or exceed client expectations. This position supports all the order administration functions by effectively and efficiently preparing and entering orders; checking acknowledgments, updating tracking reports; scheduling and confirming deliveries; fully executing to successful completion. Serves as a key contact, providing ongoing communication and support throughout the order fulfillment process to achieve an elevated level of customer satisfaction.

Pay and Location:

M-F, occasional Saturdays 100% on-site $24- 28/hr

DOE Specific Responsibilities and Duties:

Order Preparation and Management Reviews and proofs order for job information to ensure accuracy and completeness before job is scheduled. Prepares, enters and transmits orders to various vendors daily. Checks all acknowledgments for accuracy and enters any change orders. Maintains and tracks orders and projects, addressing issues as they arise. Disperses order information to appropriate internal and external personnel. Reviews delivery and installation information from Operations and matches order. Work Order Coordination Initiates, coordinates and oversees deliveries and small installations. Analyzes order requirements, details scope of work, and schedules work with installers for deliveries and small installations. Interfaces with dealer on order status, current lead times, special requirements, C.O.M. requirements, etc. Communicates with dealer on schedule of work, site requirements and site verifications. Prepares work order packet and delivers packet. Provides schedule information to dealer. File Control and Order Close-Out Maintains work order files, ensuring the file is complete and up to date. Maintains and files customer signoffs for all work orders, delivery tickets and QCCs. Communicates with dealers to perform post-delivery follow-up, project close out and customer satisfaction. Ensures punch list is resolved and follows up for timely completion.

Experience, Education, and Skills Required:

2 years' experience in customer service and project coordination Commercial Office Furniture experience preferred Degree in business or related discipline optional Technology proficient (Microsoft Office, Outlook, QuickBooks, industry systems) All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.