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Sr. Project Manager
Job
Insight Global
Stamford, CT (In Person)
$135,200 Salary, Full-Time
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Job Description
Job Description A client is looking for a Senior Project Manager to sit 4 days onsite in Stamford, CT. This PM will support a range of cross-functional initiatives tied to outage management, customer communication, and large-scale network upgrade programs. On a day-to-day basis, this individual will be responsible for building and managing project plans, gathering and documenting requirements (including BRDs), and driving execution across multiple concurrent workstreams. They will partner closely with internal stakeholders across network, operations, and customer teams to ensure alignment, proactively manage risks and issues, and drive timely resolution. This role will also be responsible for validating project outcomes, tracking success metrics, and supporting reporting efforts, including insights pulled from internal systems. In addition, this individual will contribute to initiatives related to outage impact, including supporting processes tied to customer communications, credit calculations, and escalation analysis. They will play a key role in identifying opportunities for process improvement and ensuring a consistent and positive customer experience across both reactive (incident-driven) and proactive (planned upgrade) efforts. This person needs to have strong stakeholder management and communication skills, as well as a customer-centric mindset. They need to be comfortable with pay within the range of 60-70/hr depending on experience level. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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