Project Manager - Direct Mail

Project Manager - Direct Mail SG360 life insurance, vision insurance, paid time off, paid holidays, 401(k) United States, Illinois, Wheeling 1351 Wheeling Road (Show on map) May 11, 2026 Description Drive Performance. Deliver Precision. Lead with Impact. At sg360, we partner with Fortune 1000 brands to deliver high-performance direct marketing solutions that drive measurable results. From audience analytics and strategy to creative, production, and distribution, everything we do is rooted in performance and precision. When you join sg360, you're not just managing projects - you're driving campaigns that reach millions, supporting some of the most recognized brands in the country, and collaborating with a team that thrives on excellence. Why Join sg360? Generous paid time off and paid holidays
Medical, dental, and vision insurance
Life insurance
401(k) with employer match
Wellness resources About the Role We're seeking an experienced Project Manager who thrives in a fast-paced print manufacturing environment and enjoys bringing complex projects to life. In this on-site role, you will serve as the central hub between customers, sales, and our internal manufacturing teams. From order review through production, mailing, and final billing, you'll ensure every project is delivered accurately, on time, and above expectations. What You'll Do Act as the primary point of contact for customers, sales, and production teams
Review orders against estimates to ensure accuracy and alignment
Create and maintain complete job files and production documentation
Coordinate materials, templates, samples, and proofs
Develop clear work instructions for pre-press, press, and post-press teams
Monitor production schedules to ensure on-time press starts and delivery
Communicate job status, changes, and potential issues proactively
Manage change notices and ensure documentation accuracy for billing
Oversee post-production activities including shipping and mailing
Ensure completed job files are properly documented and submitted for invoicing Requirements Qualifications & Experience 5+ years in the printing industry (customer service or project management)
Strong understanding of pre-press operations and various printing processes
Knowledge of inline and post-press lettershop finishing
Familiarity with USPS specifications is a plus
Pre-press or bindery experience is helpful
Strong written and verbal communication skills
Excellent attention to detail and math proficiency
Ability to manage multiple projects and deadlines simultaneously
Strong organizational and interpersonal skills
ERP system experience preferred
Visio experience a plus
College degree in Business or Graphic Arts Management preferred Travel This position is based in our Wheeling, IL facility. Minimal local travel may be required for meetings or training. Important Information sg360 does not offer employment-based visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship. sg360 is an Equal Opportunity Employer. We make employment decisions based on merit, qualifications, and business needs. sg360 does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law. sg360 will provide reasonable accommodations to individuals with disabilities in the hiring process, in accordance with applicable laws. If you require an accommodation to complete your application, please contact the location to which you are applying and ask to speak with the Human Resources representative.