Service and Project Coordinator

Service and Project Coordinator C and C Group - 2.7 Wichita, KS Job Details 18 hours ago Benefits 401(k) matching Qualifications Equipment service recordkeeping Project team coordination Debt collection phone call Practicing in a sourcing or procurement role Correspondence management Receiving operations supervision Database systems Operational management Staff scheduling Filing Coordinating building projects Team scheduling Purchase order management Mid-level Maintenance schedule management Order shipping Data summary reports Dispatching Construction resource coordination Order fulfillment receiving Data management Maintenance records management Team management Maintenance task scheduling Resource scheduling coordination Physical inventory counts for inventory management Shipping and receiving inventory management Customer issue escalation Managing facilities maintenance teams Facilities maintenance customer service Full Job Description C&C Group is headquartered in Lenexa, KS, with offices in St. Louis, MO, Jefferson City, MO, Springfield, MO, and Wichita, KS. C&C Group is an integrator of a variety of manufacturer's products on construction and service projects of all sizes for a diverse clientele. We offer extensive design, consultation, programming and installation, commissioning and service expertise for Access Control, VMS, HVAC Controls, Fire Safety Systems, Wireless Networks, Network Services, Emergency Power Generators, and Access Flooring. Our firm is committed to continuous improvement and is interested in hiring people that want to make a difference. Please visit our website, www.c-cgroup.com, for more information on our products and services, divisions, and our office locations. We are currently seeking a Service and Project Coordinator in our Wichita office. Role Overview Administrator will be responsible for receiving and scheduling all service calls and system inspections with our customers and our service resources. Responsible for issuing and managing open work orders, follow up work, all service correspondence between the company and the customer and all field paperwork. Also responsible for answering calls and attending to office guests. As a Service and Project Coordinator, you will: Assign team members to projects. Schedule personnel, materials, subcontractors and equipment based on project needs, skill set and availability. Input project location into system. Issue general work order documents, dispatch technicians, and notify customers. Interact and communicate with Service Managers to assign/dispatch Technicians Assist Service Manager in managing maintenance contracts. Handles inside over the counter sales volume Make routine phone calls from list of companies to help develop contact lists for sales team. Responsible for distribution and handling of purchase orders requested by technicians. Handle shop management, such as repair tracking-in house; repair tracking-sent in for; tracking spare equipment; tracking of tools and stock items; cleanliness of shop; and managing the database. Maintain customer satisfaction by investigating concerns, routing them to assigned staff and responding to special requests. Log service work requirements in job tracking system. Generate, interpret, and print various reports, such as the weekly labor usage report.

Shipping & Receiving:

repair/return items and receiving for jobs/stock/service. Manage the shipping and receiving of various materials and maintain data in accounting software. Count/manage office inventory and organize warehouse materials as they arrive. Providing assistance to General Manager and Sales staff. Maintain office filing system and project drawing files. Order and maintain office supplies and office equipment. Answer the telephone and attending to office guests. Assist with accounts receivable follow-up with customers and initiate collections phone calls/correspondence as needed. Assist with other corporate or departmental needs when requested. At C&C Group, we recognize and reward talent with a competitive salary, and full benefits package, including: 401(k) with company match and financial planning education. Ongoing professional development to support career growth. A work environment that values entrepreneurial spirit, client-centered thinking, and innovation. If you're a problem-solver with a passion for helping organizations achieve their financial and operational goals, we encourage you to apply. EEO/AA/Minorities/Females/Disabled/Veterans