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AV Project Manager

Job

Creative Realities, Inc.

Louisville, KY (In Person)

Full-Time

Posted 3 days ago (Updated 5 hours ago) • Actively hiring

Expires 6/29/2026

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Job Description

About Creative RealitiesCreative Realities, Inc. (
NASDAQ:
CREX) is a full-service, digital signage solutions company with a passion and purpose of connecting brands and people in spaces and places they love. We design, develop, deploy, and maintain digital experiences that are contextually relevant, omni-channel, and specific to the physical environment. Our approach is consultative, tech-agnostic, and solution centric. Our capabilities are end-to-end with the ability to deploy at scale - whether its thousands of locations or a single flagship experience. We specialize in key verticals including Automotive, C-Store, QSR, Heath Care, Retail, and Sports & Entertainment with extensive experience in how digital transforms these environments. Our purpose-built CMS software and ad-revenue / monetization platforms are considered best in class and serve as the backbone for successful installations and ongoing support. Visit www.

CRI.com for our full story.

Areas of ConcentrationDigital Signage | A/V Installation | Construction About the PositionWe are looking for an A/V Project Manager who has experience in the A/V installation, Digital Signage, or construction industries who can manage multiple digital solution installations for our clients. The A/V Project Manager is the primary project management lead who is accountable for running multiple AV Install projects through both Installation Planning and Execution phases, creating a predictable experience for both employees and clients alike. This position will a part of a rollout of several projects with similar scopes of work. You will work closely with a Program Manager who is running this business vertical to forecast and plan installations for each customer assigned.

Key Responsibilities Responsible for planning, facilitating, and administering the installation projects assigned to them. Coordinate internal resources and installation sub-contractors to ensure that all elements of the overall solution are properly and effectively deployed. Will serve as first level of technical escalation for installation issues for assigned program team. Assisting install managers with more complex installations. Identify, assess and communicate with all stakeholders Manage the triple constraints on any given project: Schedule, Cost and Quality Manage overall project timelines and milestones by working with cross functional team, while considering budget, schedule and quality of the project Assume full ownership for the project and escalate to senior management as needed to ensure company and client goals are met Manage/initiate all project billing per the SOW Participate in weekly project reviews with internal teams and clients as required Ensure client and internal milestones are met and appropriate approvals are obtained and documented Administrative Activitieso Collect and maintain all required project artifactso Work with Account Managers to create change orders as requiredo Manage/initiate all project billing per the SOWo Provide timely and professional client service to ensure clients expectations and needs are meto Ensure client and internal milestones are met and appropriate approvals are obtained and documentedo Review Budget vs. Actuals on all projects weekly to ensure we are within scopeo Provide Weekly update to management on install success/fail metricsEducation and Experience 7+ years installation project related experience Knowledge of digital signage, commercial display solutions, and/or interactive kiosk industries preferred Bachelors Degree preferred AVIXA CTS and/or Digital Signage Federation certification desired Experienced user of software CRM tools. Proficient with Microsoft Office applications. Strong technical aptitude and ability to translate technical concepts for non-technical buyersKey Competencies/Behaviors Highly flexible and able to respond quickly to unforeseen changes in projects and customer requirements Self-motivated, achievement-oriented with superior planning and time management skills Excellent written communication and presentation skills Team oriented; Ability to collaborate cross functionally and to influence without direct authority Positive attitude; willingness and initiative to learn Must be comfortable working in a deadline-oriented, fast paced business environment with shifting prioritiesCore Values The ideal candidate represents these six core values:
Passionate:
We are a group of passionate people. This is the best way to describe
TEAM CRI.
We work hard and have fun along the way!
Respectful:
We value diversity, merit and unique contributions. We foster a trusting, open and inclusive environment. We treat our clients, partners and our team in a manner that reflects these values. Do the
Right Thing:
We do what we say we will do. Our actions shall always be fully transparent and genuine. Our dealings with clients, co-workers and partners must always be conducted with honesty.
Helps First:
We are stronger when we work together. We help firstwhether its with our clients or our internal teams.
Nimble Minded:
When conventional thinking and processes fail, we want to be the first to provide fresh ideas and solutions. We break through adversity and respond quickly.
Expects Excellence:
We will measure performance and are accountable for results. We are committed to getting it right. Benefits Company paid individual portion of medical, Life, Long and Short-Term Disability insurances; Access to participate in company dental and vision insurance programs; 401(k) program, including company paid match of up to 3% of annual salary; and Paid time off and holiday pay.

Thank you for your interest in Creative Realities! We look forward hearing from you.