Estate Recovery Project Manager

Estate Recovery Project Manager Stellarware Corporation - 3.3 Norwell, MA Job Details $65,000 - $85,000 a year 4 hours ago Full Job Description

ABOUT STELLARWARE

Founded in 1997, Stellarware Corporation is a trusted provider of secure, web-based technology solutions that help government agencies modernize operations and deliver more effective public services. Headquartered in Norwell, Massachusetts, Stellarware partners with agencies nationwide to streamline critical programs through innovative, data-driven platforms. With deep expertise in child support and recovery programs, Stellarware develops solutions that strengthen collaboration between government entities, employers, and private-sector partners. Its flagship platforms (including the Child Support Employer Services Portal) enhance reporting, improve compliance, and drive measurable outcomes for the programs it supports. At its core, Stellarware is committed to delivering reliable, scalable solutions that increase efficiency, reduce administrative burden, and support better outcomes for the communities its partners serve.

JOB DESCRIPTION

Work Location:

Onsite Target Hiring Date:

Immediate Availability

ESSENTIAL JOB DUTIES

Manage Medicaid Estate Recovery (MERP) project operations, workflows, timelines, and deliverables Oversee probate, estate recovery, claims, and case management processes Supervise customer service representatives, caseworkers, and operational staff Monitor staff productivity, quality, training, and performance expectations Coordinate with state agencies, attorneys, courts, vendors, and internal teams Monitor reporting, compliance requirements, and issue resolution Assist with system implementations, file layouts, data mapping, and workflow documentation Lead project meetings, staff coordination, training, and operational improvements Support technical teams with testing, requirements gathering, and process enhancements Review estate claims, probate filings, notices, and recovery opportunities

REQUIRED QUALIFICATIONS

• Bachelor's degree or equivalent professional experience
• 1+ years of project management, operations management, or program leadership experience
• Experience managing teams in healthcare, Medicaid, legal, insurance, recovery, claims, probate, or government programs
• Strong understanding of project coordination, workflows, deadlines, and operational reporting
• Experience working with confidential/sensitive information in a HIPAA-compliant environment
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Experience working directly with clients, vendors, or state agencies
• Experience supervising or leading customer service representatives, caseworkers, paralegals, or operational staff

PREFERRED QUALIFICATIONS

• Medicaid Estate Recovery Program (MERP) experience
• Texas probate, estate administration, or Medicaid recovery knowledge
• Experience with casualty recovery, third-party liability (TPL), liens, or subrogation
• Familiarity with probate court records and estate research
• Experience with state government contracts or public sector projects
• Knowledge of Medicaid eligibility, claims, or recovery processes
• Experience leading system implementations, data conversions, or transition projects
• Experience working with file layouts, data dictionaries, SFTP processes, or system integrations
• Familiarity with Jira or other project tracking systems
• Paralegal, legal operations, or claims management background

ADDITIONAL INFORMATION

Please note,

Stellarware:

Is an E-Verify company. Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986. You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please visit this website: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Stellarware provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class.

Pay:

$65,000.00 - $85,000.00 per year

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Employee assistance program Free parking Health insurance Life insurance Retirement plan Vision insurance Application Question(s): Do you have have knowledge of Texas probate, estate administration, or Medicaid recovery? DO you have experience working directly with clients, vendors, or state agencies? How many years of years of project management, operations management, or program leadership experience do you have? Do you have experience managing teams in healthcare, Medicaid, legal, insurance, recovery, claims, probate, or government programs? Do you have experience supervising or leading customer service representatives, caseworkers, paralegals, or operational staff? Do you have Medicaid Estate Recovery Program (MERP) experience?

Education:

Bachelor's (Required)

Work Location:

In person