Buyback Project Manager
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Stellantis
Auburn Hills, MI (In Person)
Full-Time
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Job Description
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Search Results Buyback Project Manager Job ID:
2017063Career Area:
Quality Position Type:
Salaried Location:
Headquarters & Technology Center - Auburn Hills 48326 ,US Date Posted:
April 24, 2026Brand:
FCA Group Apply Refer A Friend Share this job Share on Facebook Share on Twitter Share on Linkedin Share by Mail https://recruiting.adp.com/srccar/public/RTI.home?r=5001192136506&c=2183219&d=ExternalCareerSite&rb=??? You are being redirected Once you are on the page, please click the refer buttonJob Overview Qualifications Benefits Job Overview Position Overview:
The Buyback Project Manager is a critical position within the quality organization. This role is responsible for coordinating all buyback initiatives through effectively collaborating with the various stakeholders (e.g. Quality, Legal, Supply Chain, Customer Care, TSO, etc.) as well as 3rd Party Vendors to identify process execution opportunities, escalation needs, reporting capabilities and overall service level improvement to make sure vehicles are fixed in a timely manner and reduce risk of customer dissatisfaction and vehicle buybacks. The primary role of the Buyback Project Manager is to reduce vehicle buybacks in the US market by working collaboratively to understand root causes, improve customer satisfaction, and mitigate This is a fast-paced environment providing rapid delivery for our business partners. You will be working in a highly collaborative environment that values speed and quality, with a strong desire to drive change and value.Key Responsibilities:
Overall Project Manager to coordinate all actions, efforts, and initiatives to reduce buybacks. Daily meetings with the different stakeholders to follow up on progress and impact of their respective processes Collaboration and team building across multiple departments to achieve objective of reducing buybacks, managing conflicts and varying priorities Identify process failures or opportunities to reduce response time and direction to diagnose or identify a failure and provide an answer or solution. Map out current processes to fix a vehicle, identify concerns and meet with owners to address Review existing data available and reports to identify needs, improvements and efficiencies Candidate will be responsible for collecting data, trends, etc. that will be shared into governance committees and other organizational groups within Mopar This role will have the vision to drive change to the organization The ideal candidate will excel in taking complex situations and programs and simplifying them for use across all levels of experience and knowledge The role will require strong organizational and project management skills to facilitate project reporting and support inquiries. This individual will be accountable for sharing program metrics and collaborating with other departments to escalate issues quickly and effectively As a part of this role, the expectations will be to have the ability to present data findings and opportunities within any setting including presentations to executive level leadershipQualifications Basic Qualifications:
Bachelor's degree in Business, Marketing, Engineering, Supply Chain, or similar discipline 10+ years of experience in Part Sales, Marketing, Operations, Supply Chain, or Finance Proven problem solving and analytics skills Capability to review, understand and analyze data from a business analytics standpoint Self-starter with ability to multi-task and take ownership of programs Ability to work in a quickly evolving fast-paced environment Excellent team building and facilitation skills Excellent verbal and written communication skills Experienced presenter and public speaker Advanced user of Microsoft or Google business tools including advanced Excel skills, and PowerPoint experiencePreferred Qualifications:
Advanced degree (Master's) in Business or Marketing Experience in project/program management Automotive/Dealership retail or aftermarket experience Robust understanding of Dealership Operations Benefits Salaried Employee Benefits (US, Non-Represented) Health & Wellbeing Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. Compensation, Savings, and Retirement Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing. Time Away from Work Paid time includes company holidays, vacation, and Float/Wellbeing Days. Family Benefits 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances. Professional Growth Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. Company Car & More Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends. EOE/Disability/Veteran At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Our benefits reflects theSTELLANTIS
commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life. As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired. We care about your privacy. For more information on how your personal data is processed, please read the specific Privacy Statement provided by the respective entities whose job offer you have selected. Apply Join our Talent Community Create a talent profile to receive relevant job alerts and the latest company news! If you're a U.S. Veteran, please sign up through our Veterans Recruiting Program page. Create a Talent Profile Sign into your profileSimilar jobs in Auburn Hills, MI
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