Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Director, GBS Transformation & Transition
Job
Masco
Livonia, MI (In Person)
$182,380 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
79
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Director, GBS Transformation & Transition Masco - 3.4 Livonia, MI Job Details Full-time $141,900 - $222,860 a year 4 hours ago Qualifications Project reporting Performance improvement leadership Strategic management Critical path method Finance Program development Large-scale organizational change management Operations coordination planning Operations transformation Schedule management Policy & process development Decision making Management reporting Managing projects Operational excellence initiatives International corporation experience Process improvement planning Implementation of strategic initiatives Senior level Cross-functional collaboration Cross-functional team management Leadership Delegation Project risk management Operations planning Cross-functional communication Progress tracking (project management tasks) Senior leadership Full Job Description The Opportunity We are building a new Global Business Services (GBS) operating model. In this model, GBS acts as an enterprise orchestration and execution layer, not a traditional shared services organization. This role is a critical senior leader in making that model real. The Director, GBS Transformation & Transition is responsible for coordinating the full delivery of GBS transformation projects and maintaining a steady flow of change across the organization. This position converts strategy into structured activity, ensuring new services, capabilities, and process improvements are successfully implemented within GBS and provided with consistency, speed, and quality. Following initial rollouts, this position acts as the continuous champion of transformation, promoting ongoing improvements, integrating further scope, and steering the organization toward enterprise objectives. What You Will Do Program & Transformation Execution Manage the full delivery of GBS transformation initiatives throughout the entire process Convert strategy into organized plans, schedules, and outcomes Drive execution rigor across complex, cross-functional programs Ensure delivery against achievements, scope, and intended outcomes Continuous Transformation Pipeline Management Own and manage a rolling portfolio of transformation and improvement initiatives Partner with GBS leadership to prioritize and sequence initiatives based on business value Maintain a steady pipeline of new scope transitions, process improvements, and capability enhancements Ensure GBS remains in a continuous evolution cycle—not a one-time transformation Transition & Expansion of Scope Lead the onboarding of new services, geographies, and processes into GBS Build and complete transition plans for additional work migration Ensure consistency with GBS operating model and standards Avoid reintroduction of legacy ways of working during expansion Continuous Improvement (CI) Program Leadership Manage detailed continuous development projects within GBS services Work closely with Digital Operations & Orchestration to find opportunities, sequence tasks, and offer improvements Ensure improvements are clearly prioritized, accomplished with rigor, and realized in measurable outcomes Dependency & Risk Management Identify and actively manage risks, dependencies, and cross-functional interlocks Maintain access to critical path activities Advance and resolve issues proactively Collaborator Coordination Serve as the primary program coordinator for Finance, HR, IT, Operations, and the Enterprise Transformation Office/PMO Ensure agreement on scope, timing, dependencies, and approach to execution Collaborate closely with the Transformation Office/PMO to ensure alignment on enterprise priorities and sequencing Integrate into broader transformation governance and reporting structures Facilitate decision-making, resolve cross-functional issues, and maintain momentum across initiatives Execution Governance & Reporting Establish and run pragmatic, lightweight governance structures Track progress, risks, and value delivery Provide clear, structured reporting to leadership and steering committees Debut, Stabilization & Handoff Ensure successful debut of initiatives Coordinate stabilization and issue resolution Delegate responsibility to service leads and the Head of Digital Operations & Orchestration Ensure clear accountability and no gaps post-transition What You Own Transformation and transition planning and implementation Coordinated roadmaps, achievements, and risk management Cross-functional coordination and delivery rigor Consistent stream of GBS changes and improvements Program governance, execution rigor, and reporting What We're Looking For Experience 10-15+ years in GBS, shared services, or enterprise transformation roles Proven experience leading large-scale GBS transitions or operating-model changes Strong understanding of Finance and/or HR service models (Operations experience a plus) Experience working in complex, matrixed global environments Demonstrated ability to deliver outcomes without formal authority Skills & Attributes Strong strategic and systems thinking Executive-level program and transition leadership Ability to translate ambiguity into clarity and action Comfortable challenging assumptions and holding boundaries Pragmatic, dedicated approach (not methodology-led) Clear, confident communicator with senior collaborators Why This Role This role helps develop a next-generation GBS model. It replaces manual coordination, fragmentation, and managing partner concerns with clear orchestration and scalable delivery. If you thrive at the crossroads of strategy and action, bring clarity to complexity, and assist large organizations in changing how work is performed, this is a rare chance to build something enduring!