Project Manager

Project Manager - 3PL/Packaging Industry (not IT)Berkley is hiring a Project Manager to lead efforts to improve and support the customer experience in our Rogers, Arkansas office. Berkley is a novel, efficient and entrepreneurial work environment. A successful candidate will be highly organized, innately curious, customer obsessed and be able to deliver results in a dynamic, fast paced environment. We are looking for a Project Manager to drive operational excellence, strategy and process. The candidate must have a deep understanding of a manufacturing/distribution and transportation environment. The candidate will have to handle complex, multicomponent customer projects. You will report to the Sr. Director, Sales Operations. The Project Management Team is a multi-functional, cross-category, cross-channel team responsible for planning, executing and completing packaging and display projects, as well as managing 3PL accounts (including D2C). Strong organizational skills and creative project management skills are required. You will often have to take charge in vague situations to ensure customer satisfaction.

Responsibilities

• Lead communication directly with Berkley Customers/Clients and internally between Sales, Creative, Production and Vendors to ensure alignment on execution for the Client for all projects.
• Manage the creative development, processes, timelines and milestones for Berkley's Customers.
• Oversee, track and communicate all project phases and deliverables from inception to final delivery.
• Collaborate with Sales, Customers, Vendors and the Director of Design to establish project calendars, plan workflow and secure resources across teams and vendors.
• Establish key milestones for stakeholders to review and provide feedback.
• Set deadlines for Vendors, Creative and Production to ensure on-time deliverables for each milestone to keep projects moving forward.
• Identify and manage external resources and vendor relationships to ensure high quality and on-time delivery. Provide specs, quantities and deadlines to vendors for project quotes.
• Understand and plan for vendor and manufacturing constraints.
• Review vendor proofs at all stages of creative and production processes for accuracy.
• Route materials to stakeholders. Collect and organize feedback and manage change requests for routed materials.
• Responsible for creation and management of workflow and production of multiple projects.
• Create detailed production work orders to ensure all project needs are communicated clearly and concisely to production.
• Provide process and standardized tools to drive consistency and improve effectiveness.
• Prepare status reports by gathering, analyzing and summarizing relevant information.
• Process invoices and track costs across multiple budgets and projects.

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