Job Description
Position:
Project Manager Location Columbus, OH (Onsite) Employment Type Full-Time Calling all innovators find your future at Fiserv. We re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a great Project Manager, Staff level do? As a member of the Project Management team in Professional Services you will work directly with Fiserv's clients to lead successful project delivery through leading, planning, coordination and monitoring of medium to large scale projects with a high degree of complexity and risk. You will be responsible for project intake, delivery and short-term post-production support while fostering ongoing client relationships. You can look forward to working with cross-functional teams and multiple Fiserv Business Units. In this role you will:
Collaborate with key business partners to ensure positive start-up and completion of client facing and internal projects. You will interface directly with our clients to lead projects that span multiple products, business units or functional areas providing you with an opportunity to learn several facets of our business. If you are the kind of person who leads Client engagements, project team discussions, develops project delivery plans, and leads problem solving scenarios while providing technical consultation throughout the solution delivery lifecycle this is a tremendous opportunity for you! What you need to have:
Bachelor's degree in business or technology field or equivalent work experience Minimum of 3 plus years of previous project management experience in a client facing/consulting role Knowledge of and proven experience in project management processes and methodologies Experience with matrix management of cross-functional processes and teams What would be great to have: Responsible for all aspects of the client implementation and provides a single point of contact for those projects. Take projects from original concept through final implementation working directly with Fiserv clients and external customers. Provides a holistic view of the overall project to the organization and all partners by defining success criteria upfront to ensure a predictable, consistent project delivery. Engage in project planning activities, including but not limited to: Defining the overall scope of the project; Crafting and maintaining a consolidated timeline/schedule highlighting the major project objectives and associated dates for project activities; Identifying and communicating project dependencies and impacts; and putting mechanisms in place to ensure ongoing control of the project (E.g., Kick off meeting, overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Change Control, etc.) Define project governance, outlining roles, responsibilities, decision rights and clearly defined critical issue path. Actively communicate the project s progress on an ongoing basis, ensuring visibility throughout project lifecycle. Provide leadership during solution delivery to project resources, partners, and stakeholders with information to make effective, timely decisions. Facilitate alignment and approach for all related Fiserv business areas. Knowledgeable about how organizations work; knows how to get things done through formal channels and the informal network. Prepare and conduct informal and formal presentations. Effective in communication and organization while leading multiple projects assignments. Displays strong understanding of the organization's business strategies and apply knowledge to all project activities. Builds relationships with all functional areas and manages stakeholder expectations. Ability to author comprehensive scope and solutions documents with input from technical resources. Travel required : 10% This role is not eligible to be performed in Colorado, California or New York. What you should know about us: Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500
company, one of Fast Company s Most Innovative Companies, and a top scorer on Bloomberg s Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
