Senior Project Coordinator

Senior Project Coordinator Pay Rate:

$26/hour on W2

Work Type:

Remote - 50 miles within approved Hub location

Duration:

12-month contract (with possible extension) Raise is currently hiring a contract team member on behalf of our client. They're expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.  Position Summary The Senior Project Coordinator (Sr. PC) position supports the Project Manager (PM) in project execution in the Client Services department and assists the PM in ensuring a consistent, superior client experience. The Sr. PC is a subject matter expert for the team of Project Coordinators (PC) in Client Services and will often lead, mentor, or help support trainings for other PCs. In addition to helping support the PM in overall project execution, the Sr. PC will partner with several internal key departments including, but not limited to:

Data Services Software Engineering Print/Mail Services Contact Center Disbursements Claims Operations Job Responsibilities Project Execution:

Act as back-up to Project Manager or Associate Project Manager. Meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinate with the various operational teams) to deliver all project deliverables on time, within budget, and at the highest quality standards.

Client Communication:

Respond to client communications timely and accurately. Understand client needs and feedback. Collaborate and consult with clients and/or support the project management team in doing so. Follow up and communicate client needs internally.

Reporting & Documentation:

Provide project reporting. Perform analysis of reporting to ensure quality and contextualize results for clients. Assist in the development of business processes and procedures.

Internal Collaboration:

Work with internal operational groups throughout project lifecycles. Coordinate deliverables to meet project objectives.

Forecasting:

Assist with accurate forecasting of planned revenue based on anticipated stages of work.

Training & Mentorship:

Provide training and mentorship to other team members within Client Services.

Special Projects:

Help support internal strategic initiatives and projects by acting as a Subject Matter Expert on behalf of Client Services. Job Qualifications and Requirements 1+ year experience as a Project Coordinator with direct client/customer contact. Excellent verbal and written communication skills with a professional, calm demeanor. Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment are required. Bachelor's Degree or other relevant industry experience is preferred. Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook. Looking for meaningful work? We can help! Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we're a certified B Corporation and donate 10% of our profits to charity. We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities. We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/ In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com #HOTJOB Apply Now