Manager, Commercial PMO

Manager, Commercial PMO Sharp Clinical Services - 2.7 Allentown, PA Job Details Full-time 1 day ago Qualifications Customer communication Full Job Description This position manages and coordinates entire programs of customer-related projects as well as internal process improvement projects. This position is responsible for supervision of a group of Commercial Project Managers and represents the Project Management resources and program of projects across all Sharp Packaging locations, interfacing with Customer Project Teams, Vendors, Business Partners and all Cross-functional Team leaders throughout the Sharp Organization. Responsible for a group of up to 4- 8 direct report Sr. Commercial Project Managers / Commercial Project Managers and/or similar project support related resources required to support a program of projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following is a list of minimum responsibilities related to the Manager Commercial PMO position. Other duties may also be assigned. Maintains overall responsibility for a Team of Sharp Commercial Project Managers to assure all assigned Team resources: Maintains PMO process Templates for all active projects Schedules, facilitates, documents, communicates monthly Project Team update meetings Maintains Project Smartsheet collaboration areas for all active projects Conduct program meetings to ensure proper resourcing and timeline management are maintained for all assigned teams. Participates and presents in Biweekly Project Review Board meetings. Assures proper project initiation practices are adhered to by use of required PMO project on-boarding and project kickoff documentation for all assigned projects Works in conjunction with the Packaging Services Coordinators assuring all project sales orders are managed to meet customer commitments. Assures all assigned Team resources comply with the required use of the ERP application in support of all assigned projects. Coordinates with all cross functional group leaders within the Sharp organization to ensure proper staffing and resource management is provided to support the assigned program of projects. Responsible for the supervision, training, performance counseling and professional development of all assigned Team resources. Meets regularly with customer Teams, suppliers, and vendors to assure all PMO business practices are maintained at a level required to assure an exceptional level of customer satisfaction is achieved on all assigned projects. Assures all assigned PM resources create and utilize project timelines, identifying critical path and milestone items required to produce all required customer requirements within the expected timelines. Assumes the leadership role and represents the main point of contact for the Project Management function at Sharp Commercial Packaging. Responsible for development and execution of ongoing continuous improvement efforts to continuously improve the efficiency and effectiveness of the Sharp PMO process at Sharp Commercial. Works closely with the Site Leaders to make recommendations for process improvements and capital requests for new equipment. Maintains an ongoing list of KPIs for all assigned Teams to assure continuous improvement efforts are in place to assure compliance with and improvements to required KPIs. Assures all required components and documentation are prepared as required to assure availability for packaging start-up requirements are met for all assigned projects. Coordinates Customer review discussions in conjunction with Account Executives and other functional leaders within the organization to ensure open communication and ongoing continuous improvement efforts are maintained for all assigned customer project teams. Support new technology platforms to expand the capabilities of the Center of Excellence (COE) / Site Model. This may include automation, customer owned equipment, or new emerging technologies. Demonstrates a deep knowledge of all equipment trains within a COE / Site.

PREFERRED / REQUIRED

EDUCATION and/or

EXPERIENCE

Minimum of a Bachelor's degree (B. S.) from four-year college or university ideally in a technical / business discipline (Packaging Engineering/Industrial Engineering/Mechanical Engineering, Business) preferred not required; or at least ten years related and documented experience and/or training; or equivalent combination of education and experience in a related area. PMP Certification or concurrent pursuit of certification, or other relevant Project Management professional development training reviewed and approved by immediate Supervisor. Experience in a cGMP environment, preferably in a contract services provider organization. Advanced knowledge of S&OP planning processes, including MRP and materials management business practices.