Project Manager for Family School & Strengthen Familes

Project Manager for Family School & Strengthen Familes PMHCC Inc. - 3.7 Philadelphia, PA Job Details Full-time $72,100 - $73,000 a year 17 hours ago Benefits Health savings account Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance Life insurance Referral program Retirement plan Qualifications Project reporting Record keeping Computer operation Community outreach programs Program management Zoom Data reporting Gap analysis Collaborating with government agencies Mid-level Microsoft Office Communication platforms 3 years Master's degree Quality assurance Bachelor's degree Calendar management Psychology Microsoft Teams Continuous quality improvement (CQI) Webex Communication skills Project stakeholder communication Stakeholder relationship building Overseeing training Progress tracking (project management tasks) Time management Educational program management Child welfare

Full Job Description Position Summary:

The Project Manager will be responsible for planning, implementing, and overseeing all activities connected to Strengthening Families (SF) initiatives via Be Strong Families and Family School (FS). This role ensures that Strengthening Families core guidelines, training standards, and community engagement strategies are executed effectively and consistently across the entire Child Welfare System—including Community Umbrella Agencies (CUAs) and the Department of Human Services (DHS). Project Manager will provide technical assistance to Family School and serve as a key liaison providing ongoing technical assistance and support to ensure the effective implementation and operation of the Family School program. This role focuses on strengthening program quality, ensuring fidelity to the model, and supporting providers in delivering integrated, family-centered services. The Project Manager collaborates with DHS leadership, program staff, and community partners to monitor performance, address challenges, and drive continuous quality improvement to achieve positive outcomes for children and families.

Duties and Responsibilities:

Technical Assistance & Program Support Provide ongoing technical assistance and coaching to Family School and Strengthening Families Teams Support alignment with DHS policies, expectations, and performance standards Assist providers in problem-solving and addressing service delivery challenges Promote best practices in family engagement Program Implementation & Quality Assurance Monitor program fidelity to the Strengthening Families Protective Factors Framework Conduct monthly site visits with family school, check-ins, and program observations Attend and observe at least one Strengthening Families event per quarter at each CUA Identify gaps in service delivery and recommend corrective actions Track program performance, participation, and outcomes to ensure quality and compliance Maintain accurate documentation, reporting, and data tracking Training & Coordination Coordinate and oversee delivery of trainings, including: Collaborate with Be Strong Families to develop an annual training calendar Monitor training registration, attendance, and reporting in coordination with DHS University Support SFT members with curriculum updates, materials, and training needs Communication & Collaboration Maintain consistent communication with DHS leadership, CUAs, and community partners Partner with DHS Communications to support outreach, media, and calendar updates Build and maintain relationships with community liaisons and stakeholders Technical Assistance & Program Support Provide ongoing technical assistance to Family School providers to support effective program implementation Guide providers in aligning services with DHS expectations, policies, and performance standards Support problem-solving and identify strategies to address operational and service delivery challenges Program Implementation & Quality Assurance Monitor program fidelity and ensure alignment framework Protective Factors. Identify gaps in program delivery and recommend corrective actions or system improvements. Support Parent Cafe implementation and ensure consistent delivery across CUAs. Maintain accurate documentation, tracking, and reporting. Use basic data systems, MS Office, and virtual platforms (Zoom/Teams/Webex) to support program operations. Monitor program performance and outcomes to ensure quality and compliance Conduct regular check-ins, site visits, and program reviews Identify areas for improvement and support corrective action planning Use data to inform continuous quality improvement efforts

Skills Required:

General Skills and Experience in: Strong organizational and time-management skills. Ability to establish and maintain effective working relationships Ability to function as a reliable, engaged team player. Project planning and execution. Leadership and team collaboration. Strong communication and presentation skills. Knowledge of Cultural humility and trauma-informed practice. Data tracking, documentation, and reporting. Adaptability, analytical thinking, and problem-solving. Strong understanding of human services systems and family-centered practices Ability to provide coaching, guidance, and technical support to diverse providers Excellent organizational, communication, and problem-solving skills Specific Knowledge and Skills in: Demonstrate an understanding of DHS's & CUA's mission, vision, and the Improving Outcomes for Children (IOC) model. Apply knowledge of safety and risk factors and how they relate to SF and Family School Utilize Systems Theory, Strengths-Based Perspective, and Resilience Theory to guide program decision-making and team support.

Education and Experience:

Bachelor's degree with 3-5 years' experience in Human Services. Psychology, Behavioral Health Master's Degree preferred Previous working experience with the child welfare system

Physical Demands:

sitting for a minimum of 2 hours; standing for a minimum of 20 minutes concurrently throughout the day; Ability to travel throughout the Southeastern Region of Pennsylvania; Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day; Ability to utilize computers and office equipment to complete daily work responsibilities; Viewing computer screen(s) for extended periods of time; Must be able to work in an office environment that may include varying levels of distraction, noise, lighting, and privacy; Must be able to adapt to continuous changes/demands of the job.

Essential Functions:

Knowledge of child welfare system principles and practice Knowledge of Program Management Employee must be able to work in an office environment that may include varying levels of distraction, noise, lighting, and privacy.

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with

Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Pay:

$72,100.00 - $73,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): Do you live within 60 miles of the city of Philadelphia? Have you ever worked for PMHCC, Inc or one of its affiliates? If yes, where, when and what position?

Education:

Bachelor's (Required)

Experience:

working with the child welfare system: 3 years (Required)

Work Location:

In person