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AI Application Design Project Coordinator - Hybrid - Washington, DC

Job

RJM Technologies

Remote

Full-Time

Posted 5 days ago (Updated 16 hours ago) • Actively hiring

Expires 7/15/2026

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Job Description

AI Application Design Project Coordinator
  • Hybrid
  • Washington, DC at RJM Technologies AI Application Design Project Coordinator
  • Hybrid
  • Washington, DC at RJM Technologies in Mount Rainier, Maryland Posted in 2 days ago.
Type:
full-time
Job Description:
AI Application Design Project Coordinator
  • Hybrid
  • Washington, DC Our client, a major membership-based organization advocating for older adults, is seeking an experienced Application Design Project Coordinator to help support their knowledge management system (Insights Hub) and strengthen its generative AI and platform capabilities.
This is a 6-month full-time hybrid contract, and you must live in the Washington, DC area .This role spans two distinct but connected phases :

Pre?decision application evaluation, including structured collection of stakeholder feedback to inform leadership decisions; and any participation in any testing and analysis required .Post?decision planning and execution, supporting implementation readiness, migration planning, testing, validation, and change management . Responsibiliti esPre?

Decision Platform Evaluation & Sandbox Testi ngSupport the definition and operationalization success criteria and evaluative metrics (e.g., usability, accuracy, relevancy, completeness, recency, efficiency ).Support collection, synthesization, and analyzation of testing feedback and insight s.

Support preparation of decision?ready summaries and recommendations for leadership and advisory stakeholder s.

Planning & Program Manageme ntPartner with Research leadership to inform overall scope, sequencing, and decision framing for the Insights Hub initiativ e.

Support delivery of actionable project plan with milestones, dependencies, and deliverable s.

Manage the integrated schedule from evaluation through execution, keeping the team on track and surfacing risks earl y.

Apply agile principles to adapt plans as new information, constraints, or opportunities emerg e.

Implementation Readiness, Migration Planning, Testing & Validation (Post?

Decisio n)Support planning and coordination required to stand up a selected system or evolve the existing platform, includin g:

Implementation planning and workflow desi gnData migration planning and execution suppo rtTesting, validation, and readiness checkpoin tsPartner with technical and business stakeholders to ensure the solution meets functional, governance, and operational requirement s.

Help translate evaluation findings into implementation priorities and sequencin g.

Change Management & Communicatio nsCraft clear, audience?appropriate communications throughout both phases (evaluation and post?decision), including updates, guidance, and decision material s.

Provide change?management support to help stakeholders understand what's changing, why it matters, and how to engage with new systems or workflow s.

Anticipate adoption challenges and proactively address them through communication, training, and process adjustment s.

Synthesize existing research, metrics, and program materials into clear insights and identify critical learning gap s.

Diagnose current state services from both participant and operational perspective s.

Partner with stakeholders to prioritize the service gaps with the greatest potential impac t.

Design and test improved service concepts using lightweight, iterative method s.

Produce clear, actionable artifacts and recommendations that enable teams to carry the work forward after the engagemen t.

Project Focus Are asBack to Work Coaching Progr amAnalyze the end to end participant experience, from intake through employmen t.

Identify barriers to participation, completion, and job outcome s.

Redesign priority touchpoints and supporting operations; test and refine improvement s.

Gig Worker Expense Management Too lsSupport research into financial behaviors, constraints, and technology comfort among older gig worker s.

Support mapping current expense tracking practices and pain point s.

Develop and prototype early concepts to inform a go / no go decision and potential next phas e.
Qualificatio ns:
3+ years of experience designing or redesigning complex services or programs using human centered design metho ds.

Experience working on time bound, project-based service design engagemen ts.

Strong skills in research, synthesis, journey mapping, and service blueprinti ng.

Experience facilitating workshops and coaching cross functional, non-design tea ms.

Interest in mission driven work with real world impa ct.

Categ oryAdministrat ion