Benefit Delivery Coordinator

Benefit Delivery Coordinator 197 Medical Park Road, Mooresville, NC 28117 Hybrid work $45,000 a year - Full-time $45,000 a year - Full-time Benefit Delivery Coordinator The Benefit Delivery Coordinator supports the execution of member benefits by coordinating deliverables, supporting internal programs, and assisting with events and communications. This role works cross-functionally to ensure benefits are delivered accurately, on time, and with a high level of organization and consistency. This position begins with a strong focus on executing deliverables and coordinating logistics, with the opportunity to take on increased ownership of processes and systems over time.

Key Responsibilities Primary Focus:

Member Deliverables & Coordination Coordinate the execution of partner-related benefits and marketing deliverables Manage scheduling and signups using tools such as Calendly and internal systems Send confirmation, reminder, and follow-up communications Maintain and update the member calendar with accurate event details and descriptions Set up virtual sessions (e.g., creating Zoom links, ensuring hosts are scheduled, admitting attendees in from waiting room & starting recording when needed) Share post-event information, including attendance and participant details Post and manage partner-related content in member platforms, including recordings, promotions, and weekly schedules Forum support, including troubleshooting, reporting, and tagging Partner Lifecycle Support Assist with partner onboarding and offboarding processes Create and update records in internal systems Coordinate partner communications and required materials (e.g., images, announcements, portal updates) Support updates to advisor-facing resources and documentation Educational Program Support Support internal program coordination, including maintaining calendars and assisting with logistics Upload call recordings to portal for member review Assist with in-office events (e.g., preparing materials, coordinating supplies) Provide general support to cross-functional teams as needed Events & Communications Support Assist with the coordination of virtual and in-person events Maintain and update tracking for attendees, sponsors, and event logistics as needed Support communications efforts, including newsletters and announcements Input and maintain data within internal systems Growth & Development This role is designed to expand in scope as experience grows. Over time, the coordinator will take on increased responsibility and ownership in areas such as: Managing deliverable workflows end-to-end Improving processes and systems for efficiency and scalability Supporting reporting, audits, and data accuracy initiatives What We're Looking For Strong organizational skills and attention to detail Clear and professional communication skills Ability to manage multiple tasks and deadlines Comfort working with systems, spreadsheets, and scheduling tools Previous Zoho experience a plus A proactive, problem-solving mindset Interest in operations, coordination, and cross-functional work Success in This Role Looks Like Deliverables are executed accurately and on schedule Events and communications are well-coordinated and organized Systems and calendars are consistently maintained and up to date Strong responsiveness and follow-through across tasks and communications Increasing ability to take ownership of workflows and responsibilities over time Why Join

GTN ICHRA

medical benefit with a monthly stipend funded by GTN Optional ancillary benefits including vision, dental, life insurance, and a 401(k) plan (employee-funded) Work that directly supports independent small business owners and entrepreneurs Collaborative, supportive team environment built on trust and shared accountability Access to travel-related opportunities and benefits Flexible and generous paid time off, with 2 weeks of PTO after a 6-month introductory period and an unlimited PTO model after 2 years, supported by a results-focused, flexible work culture

Compensation Salary:

$45,000 annually Full-time, non-exempt position under Fair Labor Standards Act (FLSA).

Schedule:

Monday-Friday, 8-hour shift Work location: In person (hybrid remote), Mooresville, NC Preferred start date: May 2026 Work Authorization & Location Applicants must be fully authorized to work in the United States GTN is unable to offer visa sponsorship now or in the future Gifted Travel Network is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Employment with Gifted Travel Network is at-will. This means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable state and local laws.

Job Type:

Full-time Pay:

$45,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you willing and able to commute to our office in Mooresville, NC? Will you now or in the future require sponsorship to work in the United States? Ability to

Relocate:

Mooresville, NC 28117: Relocate before starting work (Required)

Work Location:

Hybrid remote in Mooresville, NC 28117