Conversion Coordinator

Conversion CoordinatorDepartment:

ConversionsLocation:

Hybrid (In office Tuesday, Wednesday, and Thursday)

Full TimeWage:

$15.75 + Performance TiersOverviewCome be a part of a team that helps specialists in the Onboarding and Dispositions Teams. Conversion Coordinators assist specialists (Owner Conversion, New Construction, Management Change, as well as Disposition Specialists) with maintaining their properties by working with utility providers to make sure that the correct information is gathered and provided, and that properties are set up correctly within our systems.

The Coordinator position is a great opportunity to build your knowledge base of the Onboarding Department and will provide you with many advancement opportunities. The main proprietary programs that we use on a day-to-day basis are System Health, Launch, and Yoda.

ResponsibilitiesAs a Conversion Coordinator, you will:

Request and confirm accounts are transferredUpdate accounts with authorization for ConserviceUpdate accounts to the Conservice Mailing AddressComplete other standard data entry tasks using setup informationCommunicate with SpecialistsSet up Customer Service Agreements (CSAs)Obtain the first or final bills from the utility providerCorrectly entering data into Conservice programsLeave detailed yet summarized notesSend formatted emails to utility providersCall utility providers in a professional and efficient mannerQualifications & Preferred SkillsManage time efficientlyExcellent written and verbal communicationBasic understanding of the Owner Conversion and New Construction ProcessesUnderstanding of the company purpose, goals, and objectivesSelf-motivated and accountableGood comprehension skillsEducationHigh school diploma or equivalent