Director, Global Project Management

Director, Global Project Management Lenovo

• 3.

8 Morrisville, NC Job Details Full-time 1 day ago Qualifications Managing customer accounts Stakeholder engagement Global team management Team development Bachelor's degree Requirements management Leading team collaboration initiatives International corporation experience Cross-functional team management Team motivation (leadership skill) Stakeholder relationship building Cross-functional communication Stakeholder management Full Job Description General Information Req #

WD00099451

Career area:

Sales Support Country/Region:

United States of America State:

North Carolina City:

Morrisville Date:

Friday, May 22, 2026 Working time:

Full-time Additional Locations :

United States of America

• North Carolina
• Morrisville Why Work at Lenovo We are Lenovo.

We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (

HKSE:

992) (

ADR:

LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements We are looking for a strong leader to join the Global Accounts Customers Operations Org as our next GPM Director. Global Accounts is home to a network of collaborative teams who work together to delight the world's largest customers. Operations, sales, technical specialists, finance, and fulfillment cooperate to deliver exceptional customer experience through our best-in-class product portfolio and services. Our teams speak 100 languages and live in 60+ countries, making us truly global in every sense of the word. The GPM Director will lead a team of Global Project Managers (GPMs). GPMs are the operational focal point for our Global customers and manage day-to-day operations across all lines of business WW. They are responsible for managing key operational aspects of complex, strategic global customer needs to realize worldwide revenue, profit, and customer satisfaction. The successful candidate will excel at the following:

Leadership:

You must be able to motivate and lead in a matrixed environment, across multiple regions and functions

Collaboration/teaming:

You will promote a collaborative, cooperative, and synergistic approach to driving issue resolution with your team, peers in the Customer Ops organization, sales leaders, and functional leaders in other organizations.

Communication:

Whether it's written, verbal, or in person, being an effective communicator is critical to succeeding in this role. This includes conflict resolution and managing cultural differences. Developing talent and building an effective team : GPMs tackle our customers' largest and most complex operational challenges. You will develop a high-performing team by attracting, retaining, and growing the best talent, developing our future leaders.

Strong operational business acumen:

You recognize the critical role that operations plays in the success (or failure) of a customer's experience with Lenovo. Process oriented and able to navigate through ambiguity . You quickly learn and integrate processes, systems, and tools and understand their limitations in order to find creative solutions and think outside the box.

Strategic thinking:

You can quickly understand both Lenovo and our customers' global corporate strategies and can develop a plan of action to implement this throughout your organization. This is a North America-based position, located in Morrisville, NC. Hybrid Schedule 3 days in office 2 days remote. Basic Qualifications Bachelor's degree 8+ years in customer operations or equivalent experience 5+ years of team leadership experience Strong communication, stakeholder management, and problem-solving skills Proven ability to manage complex customer requirements and deliver results Ability to think strategically and navigate ambiguity Experience working in a global, matrixed environment Preferred Qualifications MBA or advanced degree PMP certification Strong process improvement mindset Experience leading transformation and scaling teams We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

United States of America

• North Carolina
• Morrisville United States of America United States of America
• North Carolina United States of America
• North Carolina
• Morrisville