Project Manager, PMO - USDS

Project Manager, PMO

• USDS TikTok
• 3.3 San Jose, CA Job Details $88,000
• $202,667 a year 2 hours ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance RSU Parental leave Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Data analysis reporting Writing skills Content editing Bachelor's degree Leading team collaboration initiatives Managing projects Cross-functional team management Data-driven decision making Project stakeholder communication Cross-functional communication Full Job Description San Jose Regular Operations•User ops

Job ID:

A107815 Responsibilities About the Team： The PMO team develops the strategy and connects cross-functional business initiatives, creates and optimizes processes for efficiency, and innovation. PMOs in the team will manage a portfolio of complex, cross-functional programs, provide insightful data-backed oversight, and serve as a key strategic partner to the USDS leadership team. The PMO will have an opportunity to develop a deep understanding of the entire global TikTok and USDS organizations, build and lead essential cross-functional programs across the organization widely, and think both strategically and tactically to break down problems into solutions. The ideal candidate has an enthusiasm for high-level strategic thinking, cross-functional partnership and collaboration, and on-the-ground execution.

Responsibilities:

• Drive complex, cross-functional programs end to end by planning, coordinating, and executing large-scale initiatives across USDS, ensuring clear scope, timelines, dependencies, and delivery milestones.
• Support change management and transformation execution by translating leadership direction into actionable programs, tracking progress against transformation roadmaps, and surfacing risks, gaps, and trade-offs.
• Partner with cross-functional stakeholders across TikTok businesses to align on priorities, unblock execution issues, and improve operational collaboration across teams and organizations.
• Deliver data-backed insights and operational analysis by assessing compliance requirements, operational needs, and internal capabilities, and synthesizing findings into clear recommendations for decision-makers.
• Own program tracking, metrics, and reporting by defining and maintaining execution dashboards, program KPIs, and OKRs; providing regular, structured updates to stakeholders to drive accountability.
• Coordinate compliance integration into program execution by ensuring regulatory and internal requirements are reflected in project plans, milestones, and delivery checkpoints throughout product and operational lifecycles.
• Lead product and initiative readiness planning by coordinating launch readiness activities, tracking dependencies, identifying risks early, and ensuring operational alignment across product, engineering, compliance, and operations teams.
• Improve PMO processes, tools, and operating cadence by developing lightweight governance, standard workflows, templates, and best practices that increase execution consistency and efficiency.
• Run execution forums and follow-ups by preparing materials, tracking decisions and action items, and driving closure across stakeholders to keep programs on track.

Qualifications Minimum Qualifications:

• Bachelor's degree in business management, program management or other highly quantitative fields.
• 5+ years of experience in program management, strategy, or program management.
• Demonstrated experience in building and leading projects from initiation to completion, with a strong ability to align diverse stakeholders and drive consensus.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Proven ability and comfort with data analysis for the purpose of strategic storytelling and influencing decisions.
• Strong problem-solving skills along with excellent writing and editing skills, with experience communicating complex information to various audiences.
• Ability to effectively interface with and influence stakeholders and cross-functional teams across the globe.

Preferred Qualifications:

• Proven ability to thrive in a fast-paced, dynamic, and often ambiguous environment; comfortable navigating large and complex global organizations.
• Experience working within a compliance-focused organization or on projects with significant compliance implications.
• Ability to rapidly shift priorities based on evolving business needs and challenges.
• Highly effective oral and written communication skills. Job Information 【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $88000
• $202667 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated)

Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment. About USDS TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect

• and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy
• a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. USDS Reasonable Accommodation USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA