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Job Description
Job Role:
ServiceNow Project Manager Location:
Remote in USA This position requires a Project Manager who will be responsible for developing detailed project plans, ensuring resource availability and allocation, and delivering every project on time within budget and scope. This is a critical role specially to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. He/she will be the go-to person for everything related to project and its success. Roles & Responsibility Planning, initiation and execution of complex infrastructure projects Responsible for resource allocation and Utilization Facilitate meetings and collaborate with internal Stakeholders, Client, 3rd Party resources Identify risks and incorporate risk mitigation strategy/contingency plan Manage standards, procedures, and practices for record-keeping of contractual agreements Perform analysis that reflects Planned vs actual variances Responsible for facilitating the execution of IT projects/programs by ensuring the quality, completeness, tracking and reporting of work items as they flow between participants in key business process Project schedule development, Status reporting, communications planning and management using MS Project/ADO/JIRA Perform project closing activities including operational transition Proven leader and trusted advisor championing project needs to deliver predictable and repeatable project results Balance the art and science of project management to scale and leverage techniques and processes efficiently Control and track project performance and conducting regular team status meetings Reporting project status periodically to Leadership Identify road blockers, plan issue resolution and drive them to closure and keep a record of RAID items Coordinate with other functions and organizational entities to identify and monitor issues, impacts and dependencies Manage end to end procurement whether it is related to Hardware, Software, People, Partner Onboarding etc. Qualification & Experience Bachelor s degree in IT/ Engineering/MBA or other management qualification PMP or/and Prince 2 certified Total 6-9 years of experience, out of which at least 5 years of Project management experience for clients spread across the globe Experience in IT Infrastructure Managed Services Transition & Transformation Project like including Datacenter builds and migrations, decommissioning projects, server builds and storage project Experience in managing diverse and multiple teams with complete ownership and responsibility of the direct/indirect team Experience in Managing Customer Engagement and Third-Party OEMs/ Partners Sound hands-on experience on Project financial Management, Cost Management and Financial (Cost/Budget) variance tracking Experience in Agile Project Management or /And Scrum methodologies will be preferred Skill Sets required Proficient with Project Management Tools including MS Project, and MS Office Suite Solid knowledge of and demonstrated experience in project management processes and methodologies Strong communication and presentation skills Well-developed negotiation and relationship skills Ability to build consensus. Detail and big picture orientation. Excellent analytical skills and a strong sense for structure & logic Proficient on MS Office (Advance Power Point, Advance Excel, Word, Visio) and Power BI, Qlik