Lead Project Coordinator

Lead Project Coordinator - Support the Team that Builds the

Projects Salary Range:

$50,000-$62,000 Depending on Experience Lexington, South Carolina We are a family‑owned and operated company with a strong commitment to our employees, our customers, and the quality of our work. We are looking for a highly organized, proactive, and service‑driven Lead Project Coordinator to support, mentor, and elevate our Project Coordinator team. This role strengthens the backbone of our operations—ensuring projects run smoothly, communication stays clear, and our fanatical customer service standards are upheld every day. If you thrive in structure, enjoy helping others succeed, and love keeping complex operations running with precision, this role is built for you. Does This Sound Like You? You naturally bring order to fast‑moving environments and keep teams aligned. You enjoy coaching others and helping them improve their communication, accuracy, and efficiency. You're comfortable coordinating across multiple departments and keeping everyone on the same page. You communicate clearly and professionally with builders, installers, customers, and internal teams. You follow through, solve problems proactively, and keep projects moving without excuses. You thrive in a support‑leadership role—guiding others while reinforcing accountability and standards.

The Experience We'd Love To See:

3-5 years of experience in project coordination, construction operations, or similar roles Proven experience supervising, mentoring, or supporting other staff Strong organizational and planning skills Excellent written and verbal communication Ability to manage multiple priorities with accuracy and calm Strong PC and internet skills (Word, Excel, Outlook, PowerPoint) Customer‑first mindset with a commitment to accountability Experience in construction or trades environments preferred

What You'll Get To Do:

Lead & Support the Project Coordinator Team Assist Project Coordinators with scheduling, dispatching, and tracking daily projects Fill in for PCs as needed to maintain workflow continuity Act as the first layer of accountability between the Operations Coordinator and PCs Mentor, coach, and train PCs to improve performance, communication, and efficiency Monitor team performance, attendance, and adherence to company processes Drive Operational Excellence Coordinate with purchasing, warehouse, QI, and field teams to ensure seamless project execution Ensure paperwork, VPOs, and subcontractor bill approvals are accurate and completed on time Prepare PCs for the next day's schedule and proactively adjust to minimize delays Support warranty scheduling, on‑call rotations, and tracking of defective products or back charges Strengthen Communication & Customer Service Uphold fanatical customer service standards across all interactions Communicate job status, progress, and updates proactively to all stakeholders Assist with escalated customer or builder issues when needed Participate in internal and external meetings as directed Support Leadership & Continuous Improvement Provide concise, unbiased updates to the Operations Coordinator Help document workflows, improve processes, and support cross‑training Track and report project progress, VPOs, warranty issues, and key metrics

Why You Want This Job:

You get to shape the performance and success of the entire Project Coordinator team Your work directly impacts customer satisfaction, operational flow, and company reputation You'll collaborate with operations, field teams, and leadership to strengthen company‑wide execution You'll help build a culture of clarity, accountability, and excellence You'll be part of a fast‑growing company with real advancement opportunities

This Position Offers:

A fast-growing industry with a rapidly expanding company Family friendly atmosphere Monday-Friday work week with weekly pay Health, prescription drug, vision, and dental insurance available Short- and long-term disability as well as life insurance available Matching 401(k) with profit bonus opportunities and potential yearly holiday bonus Great Work-Life balance and Employee Assistance Program offered As the Lead Project Coordinator, you oversee the performance, communication, and daily execution of the Project Coordinator team, ensuring seamless project flow, proactive problem‑solving, and consistent adherence to company processes and customer service standards. Ready to Lead the Team That Keeps the Projects Moving? and help strengthen the systems, communication, and customer service that make Plumbing Solutions exceptional.

Requirements:

Minimum Qualifications (Knowledge, Skills, and Abilities) 3-5 years of experience in project coordination, construction operations, or similar industry roles. Proven experience supervising or mentoring other staff members. Strong PC and internet skills, including MS Office Suite (Word, Excel, Outlook, PowerPoint). Excellent organizational, planning, and problem-solving abilities. Strong attention to detail with the ability to manage multiple priorities simultaneously. Exceptional interpersonal, communication, and leadership skills. Self-starter with a customer-first mindset and commitment to team accountability. Ability to maintain professional boundaries while leading, coaching, and mentoring staff. Comfortable working in a fast-paced environment and able to adapt to changing priorities.