Digital Operations Manager

Digital Operations Manager Full-Time | On-Site About the Role We are seeking a detail-driven and operationally minded Digital Operations Manager to lead and evolve our digital workflows, data systems, and operational processes across multiple divisions. This role will oversee the Digital Operations Assistant and serve as the driving force behind improving data integrity, workflow consistency, and field-to-office visibility across the organization. You'll combine leadership, process improvement, and hands-on technical work to build systems our teams can actually trust - leveraging tools like Power Apps, Power Automate, and Microsoft 365 to create structured, scalable solutions that work in real-world field and office environments. A key initiative already underway is the transition from field laptops to iPad and mobile-based workflows. This role will play a central part in making that transition practical and sustainable across all divisions. Key Responsibilities Leadership & Team Support

• Supervise and mentor the Digital Operations Assistant
• Provide direction, training, and performance feedback
• Prioritize workload and ensure timely support for internal teams Digital Systems & Automation
• Establish and enforce master data standards across employee, equipment, vendor, and job records
• Build controlled inputs, validated fields, and structured entry processes that eliminate inconsistency at the source
• Audit existing data across systems to identify duplicate records, gaps, and conflicts
• Create validation rules that catch errors at the point of entry - not after the fact
• Develop and maintain a single source of truth that all reporting and systems feed from Digital Systems & Automation
• Lead the development and maintenance of Power Apps and automated workflows
• Design and optimize systems supporting payroll, purchasing, and operations
• Identify and implement opportunities for automation and process improvement
• Support the transition to mobile and iPad-based workflows for field personnel Operational Support & Oversight
• Oversee digital payroll and purchase order processes for accuracy and consistency
• Ensure data integrity across all systems through ongoing validation and reporting
• Troubleshoot and resolve escalated technical or workflow issues Continuous Improvement
• Analyze workflows and identify inefficiencies, bottlenecks, and data gaps
• Partner with leadership to recommend and implement practical solutions
• Drive adoption of digital tools and standardized processes across office and field staff Qualifications
• Associate's or Bachelor's degree (or equivalent experience) in business, technology, or a related field
• 3-5+ years of experience in operations, systems, or process improvement roles
• Demonstrated experience with data validation, data governance, or master data management
• Strong proficiency in Microsoft 365 (Excel, SharePoint, Teams)
• Experience with Power Apps, Power Automate, or similar low-code platforms
• Demonstrated ability to lead or mentor others
• Excellent problem-solving, organizational, and communication skills
• Ability to work effectively with both field personnel and office leadership Preferred Experience
• Experience supporting payroll or purchasing systems
• Background in construction, utilities, field operations, or similar industries
• Experience developing or supporting mobile and tablet-based field workflows
• Familiarity with data reporting, dashboards, or process mapping Why Join Us
• Lead meaningful data and process improvement initiatives with visible company-wide impact
• Play a key role in a mobile workflow transition that will change how our field teams operate
• Work with modern tools and automation platforms
• Opportunity to shape processes and influence operational efficiency across multiple divisions
• Collaborative, supportive team environment
• Clear path for growth into senior operations or systems leadership What Success Looks Like
• A single, reliable source of truth for employee, equipment, vendor, and job data
• Controlled data entry that prevents inconsistency before it starts
• Field crews operating on iPads with workflows that hold up in real working conditions
• Streamlined workflows that reduce manual work, duplicate entry, and reporting errors
• Increased adoption of digital tools and standardized processes across the organization
• Reports and dashboards leadership can make real decisions from
• A well-supported team with responsive, effective systems NorthStar Energy Solutions, LLC.

is a Quanta Services company operating in the Central Southwest part of the United States. The company serves the electrical and gas utility sectors and performs the following services: concrete foundation construction, substation construction, electrical distribution installation and natural gas distribution line installation. NSES was founded on the principles of superior customer service, safety, quality, integrity, value and dedication to our employees. At NSES, we are always looking for the best and the brightest, for people who have the potential to be the Company's future leaders. We are building on our foundation of success by selecting the finest people and helping them realize their potential. We offer competitive pay and benefits.

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

Contract management: 2 years (Preferred)

Work Location:

In person