Installation Coordinator

Installation Coordinator H+K International, Inc. Mesquite, TX Job Details Full-time $45,000 - $55,000 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Professional development assistance Opportunities for advancement Life insurance Referral program Retirement plan Qualifications Customer communication Project development phase management Interpersonal skills Project documentation Customer service Data management Data verification Managing projects Project stakeholder communication Cross-functional communication Stakeholder management Full Job Description About H+K International Founded in 1975, H+K International is a leading global supplier of stainless-steel kitchen equipment to the foodservice industry, known for precision manufacturing, exceptional customer service, and high-quality products. We deliver flexible, value-driven equipment solutions to major customers across North America, Latin America, Europe, Australia, and Asia . Position Summary The Startup Coordinator is responsible for coordinating and managing all activities associated with the equipment startup phase of HKI projects, ensuring a smooth transition from initial customer engagement through final project completion. The startup phase is the final step before equipment becomes operational, making this role critical to project success and customer satisfaction. This position serves as a central communication hub between internal teams, service agents, and customers to ensure alignment, readiness, and timely execution. The Startup Coordinator oversees scheduling coordination, documentation accuracy, site readiness verification, and workflow tracking to minimize delays and deliver consistent, high-quality customer experience. Essential Functions

• Maintain and update the daily Startup Excel Tracker and utilize project tracking tools to monitor current project status and activity.
• Create and manage project folders for all new, rebuild, relocation, and remodel startup projects.
• Review Ground Break documentation to identify relevant project details and preferred service agents.
• Review orders and drawings to identify equipment requiring startup services; detect discrepancies or errors and notify internal HKI teams for resolution.
• Communicate with customers to confirm preferred service agents when required.
• Complete startup contact documentation and assign qualified service agents using approved tools and resources.
• Coordinate startup workflows and documentation processes, proactively identifying and resolving issues to keep projects on schedule.
• Facilitate communication between store/site contacts and service agents regarding scheduling, site readiness, and missing requirements to prevent delays.
• Maintain accurate and detailed records of communications, status updates, and outstanding action items for each startup project.
• Ensure all startup resources, tools, and reference materials remain current and accessible.
• Maintain regional profiles to enable efficient access to customer preferences, requirements, and historical data.

Skill Requirements 1. Communication Skills Strong verbal and written communication skills are essential to keep stakeholders aligned and support successful project execution. 2. Organizational Skills Ability to manage multiple projects, documentation and communication channels simultaneously. 3. Time Management Ability to meet deadlines keeping startup projects on schedule. Benefits H+K International offers a competitive benefits package, including: Comprehensive medical plan Short- and long-term disability Flexible spending account Life insurance

Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Opportunities for advancement Paid time off Professional development assistance Referral program Retirement plan Vision insurance

Work Location:

In person