Project Coordinator

Project Coordinator Dura Pier Foundation Repair Plano, TX Job Details Full-time $30 - $32 an hour 19 hours ago Benefits Health insurance Paid time off Qualifications CRM software Managing customer accounts Sales support Accounts receivable management Residential construction Managing clients in a customer support role Bachelor's degree CRM system proficiency Billing issue inquiries Full Job Description Job Summary Schedule sales appointments with customers. Schedule jobs when contracts are signed, collect deposits, file for permits, interface with the Production Supervisor to schedule jobs, interface with customers to address any questions and concerns, invoice and collect payments. Confirm job start dates with customers and ensure collection of project payments. Tactical Responsibilities of the Scheduling & Billing Coordinator Manage the customer workflow process from contract signature through job closeout Collect deposits, schedule jobs with guidance from the Production Supervisor Provide Sales Manager with weekly update of any customers which have not paid deposits. Notify the Sales Manager immediately of any customers that insist on an earlier schedule. Work with Sales Manager and Production Supervisor to find a solution. Notify the Sales Manager immediately of any customer that requests a cancellation. Ensure CRM is up to date with customers in the correct workflow stage. Collect & record deposits Prepare job packets. Ensure timely customer payments are received. Field all calls from Foremen and Production Supervisor Manage customer complaints/issues. Report issues to Owner that cannot be resolved by the Production Supervisor or Sales.

Job Type:

Full-time Pay:

$30.00 - $32.00 per hour

Benefits:

Health insurance Paid time off

Education:

Bachelor's (Preferred)

Experience:

CRM software: 1 year (Required) Residential construction: 1 year (Preferred) Ability to

Relocate:

Plano, TX 75093: Relocate before starting work (Required)

Work Location:

In person