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Project Manager/ Crew lead
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Modern Utah Landscape
Herriman, UT (In Person)
$72,800 Salary, Full-Time
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Job Description
Project Manager/ Crew lead Modern Utah Landscape Herriman, UT Job Details Full-time $32 - $38 an hour 3 days ago Qualifications Customer communication Customer relationship building Logistics Attention to detail Patience Landscaping Full Job Description Landscape Operations ManagerPosition OverviewWe are looking for a high-level operations leader who thrives in fast-paced environments, loves organization, solves problems proactively, and takes pride in creating an exceptional customer experience from start to finish.
This role owns the entire project after the sale is made.
The Project Manager / Crew Lead is responsible for coordinating materials, scheduling installs, managing crews, communicating with customers, tracking every stage of the project, solving issues before they become problems, and ensuring every project is completed on time, on budget, and at a high level of quality.
This person is the operational quarterback of the job.
They must be highly organized, detail-oriented, technology-driven, calm under pressure, and excellent with both customers and crews.
Core ResponsibilitiesProject Management & SchedulingManage all projects from signed contract through completionSchedule installations with customers and crewsCoordinate timelines, manpower, equipment, and logisticsEnsure projects stay on schedule or ahead of scheduleAnticipate delays, bottlenecks, weather issues, or project conflicts before they happenAdjust schedules and communicate changes proactivelyCustomer CommunicationServe as the primary point of contact after the saleKeep customers informed throughout the entire processProvide updates on scheduling, progress, delays, and next stepsAnswer customer questions quickly and professionallyCreate a world-class customer experience through communication and follow-throughConduct final walkthroughs with customers upon project completionEnsure customer satisfaction before closing out projectsMaterials & Vendor CoordinationOrder and verify all project materialsCoordinate material pickups and deliveriesEnsure crews have everything needed before the project beginsTrack inventory, shortages, and returnsWork with suppliers and vendors to maintain timelines and quality standardsCrew Leadership & OperationsCoordinate daily with installation crewsEnsure crews understand project scope, plans, and expectationsMonitor jobsite progress, quality, cleanliness, and efficiencyAddress problems, change orders, or customer concerns immediatelyHelp maintain accountability, professionalism, and team cultureSupport crews with solutions and resources needed for successTechnology & Process ManagementMaintain accurate project statuses inside company systems and softwareTrack every stage of the project lifecycleUpload notes, photos, updates, schedules, material confirmations, and job completion documentationEnsure communication between sales, operations, leadership, and customers stays alignedUse technology and systems to improve efficiency and visibility across the companyFinancial & Closeout ResponsibilitiesConfirm scope completion and quality controlCollect final payments when projects are completedManage change orders and project documentationEnsure projects are properly closed out in company systemsHelp leadership track profitability, timelines, and operational performanceQualificationsExperience in landscaping, construction, home services, or project management preferredStrong leadership and communication skillsExtremely organized and detail-orientedStrong problem-solving abilityComfortable managing multiple projects simultaneouslyTech-savvy and able to learn software systems quicklyAbility to lead crews while maintaining strong customer relationshipsAbility to stay calm and solution-focused under pressureStrong time management and follow-throughIdeal Personality TraitsHigh ownership mentalityProactive communicatorAttention to detailPositive attitudeOrganized and structuredStrong sense of urgencyDependable and accountableTeam-oriented leaderCustomer obsessedCalm under pressureProcess-driven but adaptableSuccess Looks LikeProjects consistently completed on time or ahead of scheduleCustomers feel informed, cared for, and confident throughout the processCrews are organized, prepared, and productiveMinimal mistakes, delays, or surprisesAccurate job tracking and communication at every stageHigh customer satisfaction and strong online reviewsLeadership has clear visibility into every active projectCompensationCompetitive salary based on experiencePerformance bonuses available based on project completion, customer satisfaction, efficiency, and operational performanceWhy Join UsWe are building a company focused on quality, professionalism, customer experience, and creating a strong team culture. This is an opportunity for someone who wants to grow into a leadership role, help build systems, lead projects at a high level, and make a major impact on the company's future.
This role owns the entire project after the sale is made.
The Project Manager / Crew Lead is responsible for coordinating materials, scheduling installs, managing crews, communicating with customers, tracking every stage of the project, solving issues before they become problems, and ensuring every project is completed on time, on budget, and at a high level of quality.
This person is the operational quarterback of the job.
They must be highly organized, detail-oriented, technology-driven, calm under pressure, and excellent with both customers and crews.
Core ResponsibilitiesProject Management & SchedulingManage all projects from signed contract through completionSchedule installations with customers and crewsCoordinate timelines, manpower, equipment, and logisticsEnsure projects stay on schedule or ahead of scheduleAnticipate delays, bottlenecks, weather issues, or project conflicts before they happenAdjust schedules and communicate changes proactivelyCustomer CommunicationServe as the primary point of contact after the saleKeep customers informed throughout the entire processProvide updates on scheduling, progress, delays, and next stepsAnswer customer questions quickly and professionallyCreate a world-class customer experience through communication and follow-throughConduct final walkthroughs with customers upon project completionEnsure customer satisfaction before closing out projectsMaterials & Vendor CoordinationOrder and verify all project materialsCoordinate material pickups and deliveriesEnsure crews have everything needed before the project beginsTrack inventory, shortages, and returnsWork with suppliers and vendors to maintain timelines and quality standardsCrew Leadership & OperationsCoordinate daily with installation crewsEnsure crews understand project scope, plans, and expectationsMonitor jobsite progress, quality, cleanliness, and efficiencyAddress problems, change orders, or customer concerns immediatelyHelp maintain accountability, professionalism, and team cultureSupport crews with solutions and resources needed for successTechnology & Process ManagementMaintain accurate project statuses inside company systems and softwareTrack every stage of the project lifecycleUpload notes, photos, updates, schedules, material confirmations, and job completion documentationEnsure communication between sales, operations, leadership, and customers stays alignedUse technology and systems to improve efficiency and visibility across the companyFinancial & Closeout ResponsibilitiesConfirm scope completion and quality controlCollect final payments when projects are completedManage change orders and project documentationEnsure projects are properly closed out in company systemsHelp leadership track profitability, timelines, and operational performanceQualificationsExperience in landscaping, construction, home services, or project management preferredStrong leadership and communication skillsExtremely organized and detail-orientedStrong problem-solving abilityComfortable managing multiple projects simultaneouslyTech-savvy and able to learn software systems quicklyAbility to lead crews while maintaining strong customer relationshipsAbility to stay calm and solution-focused under pressureStrong time management and follow-throughIdeal Personality TraitsHigh ownership mentalityProactive communicatorAttention to detailPositive attitudeOrganized and structuredStrong sense of urgencyDependable and accountableTeam-oriented leaderCustomer obsessedCalm under pressureProcess-driven but adaptableSuccess Looks LikeProjects consistently completed on time or ahead of scheduleCustomers feel informed, cared for, and confident throughout the processCrews are organized, prepared, and productiveMinimal mistakes, delays, or surprisesAccurate job tracking and communication at every stageHigh customer satisfaction and strong online reviewsLeadership has clear visibility into every active projectCompensationCompetitive salary based on experiencePerformance bonuses available based on project completion, customer satisfaction, efficiency, and operational performanceWhy Join UsWe are building a company focused on quality, professionalism, customer experience, and creating a strong team culture. This is an opportunity for someone who wants to grow into a leadership role, help build systems, lead projects at a high level, and make a major impact on the company's future.