Experience Coordinator

Experience Coordinator 5164 West Military Highway, Chesapeake, VA 23321 $40,000

• $45,000 a year
• Full-time $40,000
• $45,000 a year

•

Full-time Job Title:

Experience Coordinator Reports to:

Director of Corporate and Foundation Relations Organization Overview:

Roc Solid Foundation is a 501(c)(3) nonprofit organization that builds hope for children and their families fighting pediatric cancer by providing programs that allow them to do what kids do best

• play.

We are best known for surprising kids fighting cancer with brand new playsets in their backyards and providing Roc Solid Ready Bags to families when their child is diagnosed.

Job Overview:

As a member of the development team, the Experience Coordinator will ensure partner and family communications remain consistent and frequent leading up to each specific project, fostering a life changing experience from start to finish.

Responsibilities:

• Communicates effectively with partners and families before each project (e.g., playset builds), ensuring they receive all necessary information, signup links, and timely responses to questions
• Collects required information and documents from partners and families to support project readiness
• Represents Roc Solid at build sites and events, fostering positive engagement with partners and families
• Recruits and engages volunteers to serve the Roc Solid mission
• Guides and stewards school clubs, supporting their ongoing involvement with Roc Solid
• Continuously evaluates partner and family experiences to ensure a first-class standard of engagement
• Participates in regular staff meetings and contributes to the evaluation of programs and partnerships
• Serves as a Roc Solid representative at events, providing communication support as needed
• Coordinates and hosts Ready Bag Packing Parties to advance the mission of Roc Solid Foundation
• Travels to support projects as required
• Performs other duties as assigned to further organizational goals

Requirements:

• Demonstrated passion for change and motivation, capable of leading projects and people
• Strong communication and writing skills
• Passion for customer service
• The ability to build relationships with staff, partners and families
• Integrity, credibility and a commitment to Roc Solid's mission and goals
• Proficiency in MS Word, Excel, Google Suite and Internet use
• Access to reliable transportation
• Detail-oriented with a strong work ethic and results-oriented attitude
• Proven initiative and ability to work independently
• Ability to work flexible hours, and willingness to travel throughout the region as needed

Job Type:

Full-time Pay:

$40,000.00

• $45,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Chesapeake, VA 23321 (Required) Ability to

Relocate:

Chesapeake, VA 23321: Relocate before starting work (Required)

Work Location:

In person