Organizational Change Senior Manager

Organizational Change Senior Manager (IT Policy & Planning Senior Manager) Full Time |

Permanent Salary Range:

$112,752 - $151,620 Annually This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel may be required. The Washington State Department of Corrections Information Technology (IT) team is seeking a strategic and collaborative leader to assume the role of Organizational Change Senior Manager (IT Policy & Planning Senior Manager) , guiding organizational change initiatives that support the successful delivery of IT transformations and other enterprise priorities. The goal of this position is to ensure changes to processes, systems, organizational structures, and job responsibilities are effectively implemented to maximize adoption, increase organizational effectiveness, and achieve meaningful business outcomes. Focusing on the people side of change, this critical position develops and fosters sustainable change management practices across the agency through consultation, training, policy development, business process improvements, and organizational change initiatives. Working closely with Information Technology, business leaders, and program staff, the candidate of choice identifies change impacts, develops change strategies, engages stakeholders, builds consensus, and provides expert guidance throughout the implementation lifecycle. Through coordinated planning, leadership, and execution of new and modernized programs and projects, this position helps drive benefit realization, value creation, and long-term organizational growth. The successful candidate will serve as a trusted advisor and change leader, promoting a culture of adaptability, collaboration, and continuous improvement in support of the Department's mission to improve public safety by positively changing lives. A completed application packet will include: A cover letter regarding your interest in this position with our agency A detailed resume Three professional references We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community. As an IT Policy & Planning Senior Manager , some of your duties will include: Applying a structured methodology and lead change management activities which could include: Establishing change management frameworks, tools, and strategies for the most complex agency technology transformation projects Identifying strategic priorities with the greatest needs for change management support Developing, executing, and sustaining the adoption of change across agency for major programs Liaising with multidisciplinary leadership to ensure consistency and unified approach in making improvements Coaching, modeling and training project/program staff in organizational change thinking, tools, and practices Developing clear understanding of change from current state to future state and how it will impact staff as well as those we serve Communicating early and often with leadership, program and project staff risks and issues impeding change adoption Creating actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan Managing the OCM portfolio and change load OCM training and coaching to include: Educating practitioners on developed OCM tools and provides coaching and support Identifying skill gaps in workforce and working with respective teams to develop training plans to cover gaps Reviewing after action reviews or retrospectives to identify opportunities for additional engagement or support Organizational Development which could look like: Designs strategies for leadership development, performance planning, succession planning and professional growth Leads conflict resolution, facilitates improvement of team dynamics, and helps to promote effective team and business interpersonal dynamics What we need (required qualifications): High school diploma or equivalent AND Ten (10) year's total of progressively responsible management experience, at least five of which includes experience in a government setting

• AND Five (5) years of experience in applying varied Change Management Methodologies, Project Management, Lean Principles and/or closely related field with large scale information technology projects
• AND Three (3) years of demonstrated experience developing and executing short and long term strategic and operational plans that impacts agency wide and external customers
• OR Bachelor's degree in a relevant field AND Six (6) year's total of progressively responsible management experience, at least five of which includes experience in a government setting
• AND Five (5) years of experience in applying varied Change Management Methodologies, Project Management, Lean Principles and/or closely related field with large scale information technology projects
• AND Three (3) years of demonstrated experience developing and executing short and long term strategic and operational plans that impacts agency wide and external customers
• In addition to the above education and experiences, the below knowledge, skills and/or abilities are required: Demonstrated success in establishing a new section and discipline within an organization.

(Examples include setting strategic direction for area of responsibility and developing a plan to work towards creating the IT enterprise strategic direction, involving appropriate stakeholders, and adjusting when needed.) Demonstrated progressive experience managing and building complex stakeholder relationships and developing credibility with executive management, stakeholders, and staff. Demonstrated experience using metrics and data to manage people and systems.

• All required experience can be gained concurrently What will make your application stand out (preferred qualifications): Change Management Professional Certification.

Previous experience working with DOC initiatives and projects

Vision:

Working together for safer communities.

Mission:

Improving public safety by positively changing lives.

Our Commitment:

To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values :

Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.

Respectful and inclusive interactions:

Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other. People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.

Positivity in words and actions:

At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort. Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities. DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

https:

//www.uscis.gov/i-9-central/form-i-9-acceptable-documents DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov . This recruitment may be utilized to fill more than one position. Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

• Please note: Phone number AND email address are required for all professional references.

A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results. Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org . Until this documentation is provided, you will not be selected to move forward in the hiring process. Telework Details This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a "drop in" area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include: Remote/telework/flexible schedules (depending on position) Up to 25 paid vacation days a year 8 hours of paid sick leave per month 12 paid holidays a year Generous retirement plan Flex Spending Accounts Dependent Care Assistance Deferred Compensation and so much more!

PERS:

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems ' web site. For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.