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Category Manager Project Intern (TikTok Shop-Operations) - 2026 Start (BS/MS)

Job

TikTok

Seattle, WA (In Person)

Full-Time

Posted 2 days ago (Updated 1 day ago) • Actively hiring

Expires 6/27/2026

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Job Description

Category Manager Project Intern (TikTok Shop-Operations) - 2026 Start (BS/MS) TikTok 4.5 ( ) Seattle, WA on company site for later Why you should apply for a job to
TikTok :
4.5/5 in overall job satisfaction 4.5/5 in supportive management 100% say women are treated fairly and equally to men 100% would recommend this company to other women 100% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace. We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our
WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum. # 7634362049033849093 Position summary nique customer experience via TikTok. The team is responsible for building the TikTok e-commerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
Responsibilities:
Industry & Market Analysis:
Research industry trends in the Fashion category, focusing on leading merchants, product assortment, seasonality, and pricing patterns.
Strategic Insights:
Compile and deliver research reports with actionable insights to support leadership decision-making, ensuring alignment between market dynamics and category growth strategy.
Seller Activation:
Conduct initial outreach via phone, email, or chat to introduce the opportunity and assess seller interest.
Seller Operations & Communication:
Develop and maintain a structured approach (e.g., surveys, interviews, trackers) to collect qualitative and quantitative feedback from existing sellers. Synthesize seller insights into concise reports that help identify common operational pain points (e.g., order processing, logistics, product uploads).
Relationship Management:
Act as a point of contact for day-to-day seller queries, concerns, and assistance - ensuring timely responses and escalation when needed.
Qualifications Minimum Qualifications:
Currently pursuing a Bachelor's or Master's degree, with strong interest in e-commerce and the fashion industry, including market trends, leading brands, and consumer behavior. Strong analytical and problem-solving abilities; proactive, detail-oriented, and capable of conducting both qualitative and quantitative research to generate actionable insights. Excellent communication and cross-team collaboration, skilled at moving things forward. Passion for business and aim for higher goals.
Preferred Qualifications:
Internship or full-time experience in an e-commerce marketplace business, or retail category management Familiarity with TikTok content ecosystem, shoppable content, and brand-creator partnerships By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy Why you should apply for a job to
TikTok :
4.5/5 in overall job satisfaction 4.5/5 in supportive management 100% say women are treated fairly and equally to men 100% would recommend this company to other women 100% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace. We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our
WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.