Membership Director

This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Membership Director will oversee the day-to-day operations of the Membership Services and Childwatch at the Bell Road YMCA by ensuring a welcoming environment for all.

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.

We are welcoming:

we are open to all. We are a place where you can belong and become.

We are genuine:

we value you and embrace your individuality.

We are hopeful:

we believe in you and your potential to become a catalyst in the world.

We are nurturing:

we support you in your journey to develop your full potential.

We are determined:

above all else, we are on a relentless quest to make our community stronger beginning with you.

Qualifications:

Bachelor's degree in a related field Minimum three years of YMCA experience or in a customer service field Strong Computer Skills Must be highly organized and detail oriented Experience in membership sales and/or marketing. Ability to develop both proven and innovative programs to achieve sales and service goals Ability to relate effectively to diverse groups of people from all social and economic segments of the community while articulating the YMCA's purpose and mission and demonstrating the YMCA's character values Excellent cash handling skills Excellent human relation skills and an ability to maintain positive communication with staff and members Ability to address and make solid decisions in emergency situations High level of confidentiality Excellent verbal and written communication skills including telephone etiquette. Ability to respond to safety and emergency situations.