Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
General Manager, High-Rise - This position is located in Austin, TX
Job
RPM Living
Phoenix, AZ (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
64
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
General Manager, High-Rise - This position is located in Austin, TX RPM Living - 2.9 Phoenix, AZ Job Details Full-time 15 hours ago Benefits Health savings account Relocation assistance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Referral program Qualifications Contract documentation review Contract management Contract review Real estate dispute resolution Fair Housing Act Property management tools Operations management Lease document preparation Upselling In-person customer service Yardi Lease negotiation Administrative experience Tenant conflict resolution Resident rapport building Property management company experience Organizational skills Real estate contracts Legal compliance Multifamily properties File organization Office experience Client interaction via phone calls Full Job Description Overview We are seeking a dynamic and experienced General Manager, High-Rise to lead the operational excellence and strategic management of a prominent high-rise property located in,. This pivotal role offers an exciting opportunity to oversee all facets of property management, tenant relations, maintenance, and financial performance. The ideal candidate will possess a passion for delivering exceptional customer service, a strong background in property management, and the leadership skills necessary to foster a positive, efficient, and compliant environment. Join us to drive success in a vibrant high-rise community while ensuring resident satisfaction and operational efficiency. Responsibilities Oversee daily operations of the high-rise property, ensuring smooth and efficient management of leasing, maintenance, security, and administrative functions. Lead and motivate a team of leasing agents, maintenance staff, security personnel, and administrative professionals to achieve operational goals. Manage lease or rental agreement processes, including tenant screening, onboarding, renewals, and terminations while ensuring compliance with Fair Housing regulations and landlord-tenant laws. Utilize property management software such as Yardi or OneSite to maintain accurate data entry, financial records, tenant information, and reporting. Coordinate property maintenance activities through facilities management systems like CMMS to ensure timely repairs and upkeep. Develop and implement marketing strategies to increase occupancy rates through upselling amenities and lease options while maintaining excellent customer service standards. Handle conflict management with tenants or vendors professionally, resolving issues promptly while adhering to legal and contractual obligations such as LIHTC (Low-Income Housing Tax Credit) requirements and Section 8 housing programs. Maintain compliance with all relevant regulations including Fair Housing laws, Section 8 guidelines, LIHTC compliance, and other local or federal mandates. Foster positive relationships with tenants by providing exceptional customer service via phone etiquette and face-to-face interactions. Prepare reports on property performance metrics, occupancy rates, financials, and maintenance activities for senior leadership review. Requirements Proven experience in property management or real estate administrative roles within high-rise or multi-family residential environments. Strong knowledge of property management software such as Yardi or OneSite; familiarity with CMMS systems is a plus. Extensive understanding of landlord-tenant law, Fair Housing regulations, Section 8 housing programs, LIHTC compliance, and lease/rental agreement management. Demonstrated ability in sales techniques including upselling amenities or lease options to maximize revenue. Excellent conflict management skills with the ability to negotiate effectively with tenants, vendors, and team members. Previous experience working within property management companies or facilities management environments is highly desirable. Strong administrative skills including data entry accuracy, filing systems organization, contract review, and office experience. Exceptional customer service skills paired with professional phone etiquette to foster positive tenant relationships. Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced environment. Join us as our General Manager in, —a role that offers the chance to lead a vibrant community while making a meaningful impact through innovative property management practices!