Property Manager I- Urban Living on Fillmore

Property Manager I

• Urban Living on Fillmore Native American Connections Inc
• 3.5 Phoenix, AZ Job Details $53,000
• $62,000 a year 19 hours ago Qualifications Phone communication Employee relationship building High school diploma or GED Property management company experience Productivity software Phone etiquette Customer service problem-solving Full Job Description Join Native American Connections (NAC) as a Property Manager and become part of a mission-driven organization dedicated to creating safe, stable, and supportive housing communities.

At NAC, you will have the opportunity to make a meaningful impact by helping individuals and families thrive while working within a culturally grounded and collaborative environment. We are seeking a motivated and compassionate leader who is passionate about property management, resident relations, and strengthening communities through quality housing and exceptional service.

MISSION:

Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.

POSITION SUMMARY

Under the direction of the Portfolio Manager, the Property Manager oversees daily operations, optimizes financial performance, and ensures an exceptional living experience for our residents. The position manages rent collections, implements procedures for delinquent accounts, processes applications, and complies with budgets.

RESPONSIBILITIES

Ensure lease-up occupancy and funding deadlines are met. Review and approve rental applications for accuracy and property-specific qualifications. Conduct move-in orientations, reviewing all policies, rules, and rental terms with new residents. Collect rents in a timely manner, adhering to agency policies, and manage rent documentation and evictions when necessary. Provide monthly updates to Supervisors on outstanding rents and collection efforts. Prepare and process all bank deposits, scanning or delivering them to the designated personnel and ensuring proper rent posting in Property Management software. Complete all required income documentation in accordance with

LIHTC/HOME

regulations. Ensure full compliance with all property and

LIHTC/HOME

program requirements, working closely with the Asset Manager. Monitor unit turnover processes and coordinate with Maintenance to minimize income loss from vacant units. Handle move-ins and move-outs, ensuring thorough apartment inspections during check-ins and check-outs. Respond to emergency situations promptly, reporting accidents and preparing appropriate documentation. Maintain ongoing communication with residents, applicants, vendors, and internal teams to ensure smooth property operations. Ensures that residents are provided with a clean and well-maintained community. Involved in the resolution of resident complaints. Adhere to Fair Housing practices and regulations at all times. Demonstrate problem-solving and conflict resolution skills when addressing customer concerns. Work directly with the Portfolio Manager in preparing the annual operating budget for the property. Perform additional duties as assigned by the Portfolio Manager or supervisor. Flexibility for after-hours, evening and weekend calls and work when needed.

EDUCATIONAL/WORK EXPERIENCE REQUIREMENT

High school diploma or GED required. One (1) to three (3) years of experience in property management.

SKILLS REQUIREMENT

MS Office proficiency Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors. Demonstrate excellent written and oral communication skills. Excellent customer service skills. Must demonstrate critical thinking, problem

• solving and organizational and time management skills.

Must be able to work well with others in a team approach. Knowledge Onesite a plus. Outstanding phone etiquette.

NATIVE AMERICAN PREFERENCE

: Preference may be given to qualified Native American Indians according to the Indian Preference Hiring Act, CFR 25 USC 472. Other than Indian Preference, Native American Connections, Inc. adheres to all provisions of the Equal Employment Opportunity Act.