Owner Relations Coordinator

Owner Relations Coordinator Pinnacle Aviation - 5.0 Scottsdale, AZ Job Details Full-time 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Retirement plan Qualifications Professional networking Teamwork Customer relationship building Fair Housing Act Property management tools Customer service Anti-discrimination law Regulatory compliance Yardi Client file management CMMS Administrative experience High school diploma or GED OneSite Attention to detail Customer engagement Tenant conflict resolution Contracts Legal compliance File organization Quality data entry Client interaction via phone calls Office record organization Full Job Description Job Overview We are seeking a dynamic and detail-oriented Owner Relations Coordinator to serve as a vital link between property owners and our organization. This energetic role involves managing owner communications, coordinating leasing and property management activities, and ensuring compliance with relevant regulations. The ideal candidate will thrive in a fast-paced environment, possess excellent customer service skills, and demonstrate a proactive approach to building strong owner relationships. This paid position offers an exciting opportunity to contribute to our mission of delivering exceptional property management services while fostering positive owner partnerships. Duties Serve as the primary point of contact for property owners, addressing inquiries promptly and professionally Manage owner accounts using property management software such as Yardi and OneSite, ensuring accurate data entry and record keeping Coordinate leasing activities, including property showings, lease negotiations, and contract management in compliance with Fair Housing regulations and landlord-tenant law Oversee property maintenance requests by liaising with facilities management teams and tracking work orders through CMMS systems Assist owners with understanding lease agreements, legal documents, and Section 8 housing programs while ensuring adherence to legal standards Conduct conflict management by mediating disputes between tenants and landlords with professionalism and tact Upsell additional services such as property upgrades or ancillary offerings to enhance owner satisfaction and retention Requirements Proven experience in property management, real estate administration, or related fields with familiarity in LIHTC (Low-Income Housing Tax Credit) programs and Section 8 housing Strong knowledge of Yardi, OneSite, CMMS systems, and other office software for efficient data entry, filing, and record management Solid understanding of landlord-tenant law, Fair Housing regulations, contracts, and legal administrative procedures Excellent customer service skills combined with professional phone etiquette and conflict resolution abilities Background in sales or upselling techniques to foster owner engagement and loyalty Experience in facilities management or property maintenance coordination is preferred Demonstrated ability to manage multiple priorities simultaneously while maintaining attention to detail Join us as an Owner Relations Coordinator where your expertise will directly impact the quality of our property services! We value energetic professionals who are eager to build lasting relationships with owners while ensuring compliance with all regulatory standards. This is a paid role designed to empower you to excel in a collaborative environment dedicated to excellence in property management.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 3 years (Preferred)

Location:

Scottsdale, AZ 85260 (Required)

Work Location:

In person