Short-Term Rental Property Assistant

Short-Term Rental Property Assistant Property Mangement - 4.0 Beverly Hills, CA Job Details Part-time | Full-time $18 - $20 an hour 18 hours ago Qualifications Spanish Guest relations Phone communication Driver's License Conflict management Data entry Contracts Property management Client interaction via phone calls Full Job Description About Us The Lux Agency is a growing short-term rental and property management company based in Los Angeles. We manage multiple Airbnb and short-term rental properties and pride ourselves on providing seamless guest experiences and keeping our operations highly organized. Position Overview We are looking for a highly detail-oriented, organized, and experienced Assistant Property Manager with hands-on Airbnb or short-term rental experience. This is a full in-person role requiring someone local to Los Angeles who is flexible, dependable, and ready to support day-to-day property operations. You must be available to move quickly in a fast-paced environment — including weekends — and be comfortable handling the unexpected. Responsibilities Assist in managing guest communications across Airbnb, Vrbo, and other platforms Answer guest inquiries promptly and professionally Coordinate property bookings, check-ins, and check-outs to ensure seamless guest experiences Manage and update property listings across multiple platforms Coordinate and organize cleaning schedules to ensure smooth turnovers Conduct property walk-throughs and oversee maintenance needs Handle urgent guest or property issues calmly and professionally Upsell amenities and services to enhance guest satisfaction Communicate directly with guests, cleaners, vendors, and team members Accurately handle data entry and maintain organized filing systems Support the team with daily property management tasks Work on-site at properties across Los Angeles as needed Requirements MUST have Airbnb or short-term rental / vacation rental property management experience MUST be local to Los Angeles — no exceptions MUST have reliable transportation and a valid driver's license — you will be traveling between properties regularly Excellent customer service skills with professional phone etiquette and conflict management abilities Flexible schedule, including availability on weekends Highly organized and detail-oriented with strong data entry accuracy Calm under pressure with strong problem-solving and negotiation skills Familiarity with legal and administrative processes related to leases, contracts, and real estate transactions Comfortable communicating directly with guests, vendors, and team members Experience in facilities management or property maintenance coordination is a plus Spanish-speaking is a plus

Pay:

$18.00 - $20.00 per hour

Work Location:

In person