Apartment Community Manager

Apartment Community Manager Modern HR

• 3.4 Riverside, CA Job Details $25
• $27 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Budget management Property management tools Customer retention Accounts payable Operations management Sales Phone communication Safety inspections for hazard identification Event coordination Computer literacy Writing skills Basic math Greeting customers Property showing Yardi Process improvement Mid-level Marketing management High school diploma or GED Team development Supervising experience Managing budgets in a finance role Team management Task prioritization Financial control management Employee relations management Real estate market analysis Customer relationship management Conflict management Forecasting Patrolling Maintenance management Productivity software Phone etiquette 2 years Communication skills Technical Proficiency Multifamily properties Editing Market research within real estate industry Tenants Customer complaint resolution Full Job Description The Community Manager will manage the day-to-day operations of this beautiful property in a prime location in Riverside, Ca.

for a 72-unit property. The right person will maintain the property and all related management functions, including coordinating leasing and marketing efforts, approve move-ins, lease renewals, resident and employee relations, team building and other duties and responsibilities. Apartment Included! Follow/ implement/ enforce all ethical/ organizational/ legal business standards After hours, point of contact for on-call

Staff, Answering Service, and Courtesy Patrol Reports:

weekly, monthly, quarterly Conflict resolution: staff, residents Spearhead/ Supervise timely responses to resident needs, concerns, complaints Coordinate efforts with Leasing Manager regarding resident events Resident Retention Point of contact for legal/ evictions. Physically representing property at legal proceedings. Supervising/ coordinate efforts with Assistant Manager regarding the pursuit of delinquency Supervising/ coordinating the pursuit of collections of past accounts Reviewing/ assessing market survey data

• Approve forecasting rates/ specials/ concessions to achieve the property's occupancy/ income goals
• Hot Sheets Coordinating efforts with Leasing Manager regarding Offer to Renew/ Lease Renewal letters Resident letters, payroll, petty cash Identifying areas of improvement Establishing/ maintaining

SOP:

front office, maintenance

• Application review/ approval/ override
• if required Proficient in voucher application process Budget evaluation/ control Accounts Payable Supervise maintenance department Coordinate efforts with maintenance manager Supervise marketing/ leasing department Ensuring all third-party advertisement sources are updated Inspecting grounds/ buildings/ amenities Quarterly meetings with ownership Giving updates on property performance Approve implementing specials•Oversee Inspections (balcony, move outs, annual safety)•Manager's responsibility Oversee Employee & Resident events, Advertising and Decorating Preparing/ sending files to legal All other tasks assigned by the Regional Manager

REQUIREMENTS

Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to create, compose and edit written materials Demonstrated knowledge of demographics surrounding the assigned community. Must be self-motivated and a positive team member with effective communication and client relations skills. Demonstrated basic mathematical skills necessary to compute rents, fees, and other fiscal reporting tasks Ability to exercise initiative and problem-solving skills Ability to establish priorities and coordinate work activities Possess professional, friendly telephone and greeting skills Demonstrated experience in providing customer service Knowledge of computer systems including Microsoft Office programs, Internet and email at a highly proficient level

QUALIFICATIONS & SKILLS

High school diploma required Property Management Certification is a plus 5+ years of general work experience 2+ years of experience in residential leasing/sales Previous supervisory experience a plus Previous experience/responsibilities with operational planning and management a plus Demonstrable computer abilities: Microsoft Office programs, Internet and email Previous experience with Yardi a plus Excellent writing and speaking skills

BENEFITS

Health insurance Vision insurance Dental insurance Paid time off 401(k) ModernHR/Regent West are equal opportunity employers and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.