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Job Description
Residential Manager Aurora, CO $50,000 - $60,000 Per Year Full-Time | Leadership Position | On-Call Rotation Required Lead with Purpose. Build Stability. Change Lives. Smith Agency Inc. is seeking an experienced and compassionate Residential Manager to oversee one of our residential programs serving children or adults with developmental disabilities. This is an opportunity for a dedicated leader to make a meaningful impact while supporting individuals, staff, and families in a structured, person-centered environment. Our Residential Managers play a critical role in creating safe, stable, and supportive homes where individuals can thrive. We are looking for a professional who values leadership, accountability, teamwork, and long-term relationship building. Unlike many residential programs, Smith Agency is built on consistency. Many of the individuals we serve have lived with us for years—some since childhood. We are seeking a Residential Manager who wants to build a long-term career and become an integral part of our mission-driven organization.
Salary & Benefits Salary:
$50,000 - $60,000 annually, depending on qualifications and experience ✔ Medical, Dental & Vision Insurance ✔ 403(b) Retirement Plan with 100% Employer Match ✔ Paid Time Off (up to 160 hours based on tenure) ✔ Monthly Retention Bonus After 1 Year ✔ $500 Employee Referral Bonus ✔ Paid Training and Professional Development ✔ Leadership Support and Mentorship ✔ Stable, Mission-Driven Organization ✔ Opportunity for Career Growth and Advancement ✔ 24/7 Leadership and On-Call Support About Smith Agency Smith Agency Inc. is a private nonprofit organization providing services to children and adults with developmental disabilities throughout Colorado.
We currently operate:
2 Residential Child Care Facilities (RCCF) 8 Adult Personal Care Alternative (PCA) Homes Adult Day Program Services Foster Care Services Specialized Day School Services Our philosophy is simple: place the needs of the individuals we serve first while providing a supportive environment for our employees. We believe long-term relationships, consistency, and compassionate leadership create the best outcomes for both staff and those we serve. Position Summary The Residential Manager is responsible for the overall operation of an assigned residential program, including staff supervision, scheduling, compliance oversight, quality assurance, health and safety monitoring, documentation review, and ensuring exceptional care for individuals served. This position requires a leader who can balance regulatory compliance, employee development, family communication, and direct support responsibilities while maintaining a positive home environment. Essential ResponsibilitiesLeadership & Staff Management Train, coach, and supervise residential staff. Provide ongoing performance feedback, mentoring, and accountability. Conduct staff meetings and ensure required trainings are completed. Manage staff schedules and ensure adequate staffing coverage. Perform orientation, performance evaluations and employee development. Foster a positive culture focused on teamwork, professionalism, and quality care. Program Oversight Ensure compliance with all agency policies, procedures, and applicable CDHS regulations. Monitor documentation for accuracy, completeness, and timeliness. Maintain program readiness for inspections, audits, and licensing reviews. Review incident reports and ensure appropriate follow-up. Support implementation of Individual Service Plans (ISP) and program goals. Ensure quality standards are consistently maintained. Individual & Family Support Advocate for the individuals served and promote person-centered care. Coordinate medical appointments and healthcare needs. Participate in ISP, treatment, and interdisciplinary team meetings. Maintain positive communication with guardians, family members, case managers, and service providers. Support community integration, independence, and meaningful activities. Operations & Safety Maintain a safe, clean, and organized residential environment. Monitor household budgets, supplies, and program needs. Ensure transportation requirements are met. Respond to emergencies and participate in on-call rotation. Promote a culture of safety, respect, accountability, and compliance. QualificationsRequired High School Diploma or GED. Minimum two years of supervisory, management, or leadership experience. Minimum two years of experience working with individuals with developmental disabilities, behavioral support needs, residential services, or related human services programs. Valid driver's license with an acceptable driving record. Ability to pass FBI background screening and drug screening. Strong communication, organizational, leadership, and problem-solving skills. Ability to work independently and make sound decisions. Preferred Bachelor's degree in Human Services, Social Work, Psychology, Education, Healthcare Administration, or a related field. Residential program management experience. Knowledge of CDHS Volume 7, HCBS, and residential licensing requirements. Experience with staff supervision, scheduling, budgeting, and compliance oversight. Schedule Full-Time Primarily Monday-Friday Some evenings, weekends, and holidays as needed Participation in on-call rotation required Why This Role Matters A strong Residential Manager creates the foundation for success within a residential program. Through effective leadership, compliance oversight, staff development, and advocacy, the Residential Manager helps ensure individuals receive the highest quality care while employees feel supported, valued, and empowered to succeed. This position is ideal for a professional seeking more than a job. We are looking for a Residential Manager who wants to build a long-term career, lead a dedicated team, and make a lasting impact in the lives of children and adults with developmental disabilities. Apply TodayBenefits 403(b) 403(b)
Matching Medical Insurance Dental Insurance Vision Insurance Paid Time Off Paid Training Referral Program Monthly Retention Bonus Professional Development Opportunities Pay:
$50,000.00 - $60,000.00 per year
Work Location:
In Person Pay:
$50,000.00 - $60,000.00 per year
Benefits:
403(b) 403(b) matching Dental insurance Health insurance Paid orientation Paid time off Referral program Vision insurance
