Assistant Community Association Manager

Assistant Community Association Manager Thornton, CO Job Details Full-time $24 - $27 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Vision insurance Professional development assistance Life insurance Qualifications Record keeping Microsoft Excel Property management tools Microsoft Outlook Phone communication Executive administrative support Mid-level Attention to detail Data entry Organizational skills Budgeting 1 year Communication skills Property management Client interaction via phone calls Full Job Description Join our dynamic team as an Assistant Community Association Manager and play a vital role in maintaining vibrant, well-managed communities. This energetic position offers the opportunity to support property management operations, enhance resident satisfaction, and ensure compliance with all relevant regulations. You will work closely with senior management to oversee daily administrative tasks, foster positive resident relations, and coordinate property services, all while embracing a proactive and customer-focused approach. If you thrive in a fast-paced environment and are passionate about property management and community excellence, this is the perfect role for you! Provide administrative and operational support to Community Association Managers Respond to homeowner inquiries via phone and email in a timely and professional manner Utilize property management software such as AppFolio to enter data accurately, generate reports, and maintain records Handle customer service inquiries professionally via phone and in person, ensuring positive resident interactions Coordinate and track maintenance requests and vendor activity Assist with compliance tracking and follow-up on community violations Conduct periodic on-site community visits/inspections as required Assist with special projects, mailings, and annual processes (budgeting, meetings, elections) Process and track Architectural Review (ARC) requests 1-3 years of experience in HOA/Metro District management or a related administrative role preferred Strong organizational skills and attention to detail Experience working with property management software such as AppFolio is highly preferred Excellent written and verbal communication skills Demonstrated customer service skills with the ability to handle difficult situations professionally Proficiency in Microsoft Office (Word, Excel, Outlook) Reliable transportation for on-site visits Effective communication skills with good phone etiquette and the ability to manage multiple priorities efficiently This role offers an exciting chance to develop your career within a supportive environment that values proactive service delivery and community excellence. Join us in creating welcoming spaces where residents feel valued and supported every day!

Pay:

$24.00 - $27.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance

Work Location:

In person