Student Assistant
- Resident Life
- Guest Services Assistant (Summer 2026) Job
ID296911
Location
Statesboro, Georgia
Full/Part TimePart-Time
Regular/TemporaryTemporary About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses
- the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville
- Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth.
The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus
- Statesboro, GA Department Information Resident Life
- Admin Services Job Summary The Student Assistant will support Resident Life as a Guest Services Assistant on the Statesboro Campus beginning Summer 2026.
Student employees cannot work more than 1300 hours in a 12-consecutive month period. Responsibilities
Attends and participates in all required staff meetings and training sessions Be knowledgeable of University Housing operating procedures and philosophies, emergency procedures, confrontation methods, and crisis intervention techniques Preps buildings for arriving groups; this includes, but is not limited to, bulletin boards, door decorations, and room inspections Checks guests in and out, including key issue/collection, guest assistance, room inventories, damage assessment, access card issue/collection, and other assorted responsibilities
Maintains accurate records of all activities and transactions which occur during scheduled desk and on-call shifts Assists with showcasing housing spaces as a portion of the SOAR program as tour guides who take groups of prospective students to on-campus residential spaces during SOAR sessions showing display rooms, common areas, and describing various living options of the residence halls Serves in an on-call rotation to serve as a contact to guests for any complaints, concerns, or questions Advises guests of and encourage adherence to residence hall rules and regulations Knows, abides by, and serves as a role model for all University Housing policies Appropriately confronts guests when necessary to hold them accountable for their behavior Reports all violations of university rules, regulations, and policies to a member of the Guest Services Leadership Team, even after the problem has been resolved Utilizes appropriate pathways for confrontation of higher-level violations (i.e.: GSU UPD, GSLT, etc.) Immediately communicates and documents infractions of University Housing policy to the Guest Services Leadership Team via a completed incident report Reports all maintenance problems involving University property, deficiencies, or damages to the Guest Services Managers Effectively uses customer service strategies to properly welcome and accommodate University guests on campus Be familiar with campus and community resources and services, helping to build mutually beneficial relationships between University Housing and its partners on and off-campus GSA's utilize these resources to manage customer service situations Represents and supports University Housing in interactions with students, faculty, staff, parents, and guests Assist in emergencies such as fire alarm evacuation, floods, hurricanes, power outages, or other crises In case of a crisis, all staff members are immediately on-call GSA's are considered essential personnel during University Housing Guest Services crises Serves as a professional ambassador to Georgia Southern through appearance, pleasant demeanor, helpful disposition, and responsive attitude Shift Specifics Up to 25 hours per week
Flexible with schedule of availability
May be required to work nights, weekends, and holiday
Shifts available Monday
Friday:
8:00 AM- 12:00 PM & 1:00 PM
- 5:00 PM
Saturday
Sunday:
4:00 PM- 7:00 PM, 7:00 PM
- 9:00 PM, 9:00 PM
- 12:00 AM
Required Qualifications Educational Requirements Must be enrolled in six or more undergraduate credit hours or three or more graduate credit hours at Georgia Southern University.
Proposed Salary $10.00 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach
Resume
Schedule of Availability
Knowledge, Skills, & Abilities
ABILITIES
Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
KNOWLEDGE
Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success SKILLS Effective communication (verbal and written), organizational and human relations skills
