Community Manager

Community Manager Harmony International Cedar Rapids, IA Job Details Full-time $40,000 - $62,000 a year 9 hours ago Benefits Dental insurance 401(k) Vision insurance Life insurance Retirement plan Qualifications Sales negotiation Managing property management teams Fair Housing Act Sales management Property supervision Anti-discrimination law HR legal compliance High school diploma or GED Property maintenance Managing real estate teams Supervising experience Bachelor's degree HR compliance Property management company experience Individual consumer customer service Maintenance management Productivity software General management Equal Employment Opportunity (EEO) Time management Full Job Description Overview We are seeking an energetic and proactive Community Manager to lead the development and engagement of our vibrant online communities. In this role, you will be the voice of our brand across social media platforms, fostering meaningful relationships with our audience, and driving brand awareness through creative content and strategic outreach. Your passion for digital marketing, combined with your ability to listen and respond effectively, will help us build a loyal, engaged community that champions our mission and values.

JOB DUTIES

Ensure residents receive the highest levels of service consistent with the companies Customer Service philosophy Handle and resolve resident/customer service issues in a timely and professional manner Maintain properties to ensure they look their best at all times Develop a marketing strategy and maintain effective advertising to attract prospective residents to community Market model, pre-owned, and brokered homes for sale Coordinate and manage the Rental, Lease with Option, Lease to Own including repairs, leasing, sales, refurbishments, closings, and follow-up Meet or exceed home sales and leasing budgets Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts Oversee the eviction process for your community with the assistance of your Regional Manager Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances Oversee capital expenditure improvements Other duties and projects as assigned

REQUIREMENTS

As a Community Manager, you must have a strong business mindset together with the ability to place the highest priority on customer service. Strong organizational, time management and leadership skills are a vital part of your role. High school diploma or GED; Bachelor's degree in Real Estate, Hospitality or Business, a plus Minimum of 2 years property management experience including 2 years of supervisory experience Prior sales and leasing experience General knowledge of repair and maintenance duties Solid negotiation skills Ability to thrive in a fast-paced environment Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law Computer proficiency, including the internet and Microsoft Office Suite; experience using Rent Manager, preferred Flexibility to respond to community needs during non-business hours

Pay:

$40,000.00 - $62,000.00 per year

Benefits:

401(k) Dental insurance Life insurance Retirement plan Vision insurance

Work Location:

In person